John A. Capps
Jonesboro
Summary
Results-driven Onsite Program Manager noted for high productivity and efficient task completion. Possess specialized skills in project management, stakeholder engagement, and risk mitigation. Excel using strong communication, problem-solving, and leadership abilities to successfully manage programs and lead teams toward achieving objectives.
Overview
55
55
years of professional experience
Work History
OnSite Program Manager
Gerresheimer
Peachtree City
08.2025 - 11.2025
- Delivered program status updates to executive leadership team, providing critical insights for decision-making.
- Oversaw compliance with industry regulations and safety standards to maintain production integrity.
- Conducted regular site inspections, ensuring quality control measures were consistently met.
ONSITE AUDIT / Quality Inspector/ site facility supervisor
abm industry groups, llc
08.2009 - 01.2025
- Amazon portfolio inspector to ensure quality control as per scope
- Trained and mentored team members during openings of several Amazon buildings, fostering team readiness
- Led customer service initiatives for new building openings and setups, enhancing client satisfaction
- Developed and implemented new ABM policies across departments
- Tracked daily, weekly, and monthly budgets to ensure compliance
- Onboarding and Offboarding of new employees
District manager
TULLY COFFEE COMPANY
07.2006 - 09.2008
- Onsite representative for Tully’s Coffee
- Initiated rollout of 3 new coffee stores in the Everett Boeing Factory
- Led implementation of sales strategies that strengthened company performance year over year.
- Conducted training sessions for staff and new hires, improving team readiness and service quality.
- Executed monthly rollouts of new coffee products, enhancing customer offerings and driving sales.
- Participated in monthly staff meetings to discuss operational updates and team goals.
SENIOR MANAGER/ NEW STORE OPENER
MORRIS PIHA REAL ESTATE SERVICES
08.1992 - 10.2006
- Opened new stores from final construction to generating revenue, ensuring smooth transitions into operational phases.
- Increased profit margins by creating new product lines
- Managed budgets and P&L reports across multiple departments to support financial health.
- Hired and trained staff
APPOINTED COAST GUARD FIELD STAFF OFFICER
US COAST GUARD
07.1970 - 08.1992
- Partnered with Seattle Police, WA State Highway Patrol, EPA, and federal agencies to enhance search and rescue operations.
- Trained and mentored staff on compliance with federal regulations, fostering a culture of safety and accountability.
- Assisted in navigation of multiple vessels, ensuring compliance with safety protocols and operational standards.
- Supported crew morale through team-building activities
- Followed Honors and Ceremony Policy as outlined by US Codes
- Recorded and maintained official records and forwarded them to the federal archives.
Education
ABM University - Management Training
ABM University
On-line Education11-2025
ASSOCIATE OF SCIENCE - Management Training
US DEPARTMENT OF DEFENSE
MELBOURNE, FL01-1989
Some College (No Degree) - PERSONNEL DEVELOPEMENT
U.S Coast Guard Institute
Topeka, KSSkills
- Project management
- Budget management
- Client account management
- Workforce optimization
- Staff development
- Stakeholder engagement
- Effective leader
- Exceptional interpersonal communication
Accomplishments
Military Citations and Awards.
ABM Certifications and Awards
ABM Certifications and Awards
Timeline
OnSite Program Manager
Gerresheimer
08.2025 - 11.2025
ONSITE AUDIT / Quality Inspector/ site facility supervisor
abm industry groups, llc
08.2009 - 01.2025
District manager
TULLY COFFEE COMPANY
07.2006 - 09.2008
SENIOR MANAGER/ NEW STORE OPENER
MORRIS PIHA REAL ESTATE SERVICES
08.1992 - 10.2006
APPOINTED COAST GUARD FIELD STAFF OFFICER
US COAST GUARD
07.1970 - 08.1992
ABM University - Management Training
ABM University
ASSOCIATE OF SCIENCE - Management Training
US DEPARTMENT OF DEFENSE
Some College (No Degree) - PERSONNEL DEVELOPEMENT
U.S Coast Guard Institute