John D. Losey
Musella
Summary
seeking position to utilize skills, knowledge, and experience, while providing opportunities for advancement, growth and expansion.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Administrative 2
State of Georgia Judicial and Governmental Affairs
05.2023 - Current
- Schedule DA, AD and private attorney visits for 50 plus facilities
- Liaison for state of GA Dept. of Corrections (field phone calls from facility and attorneys)
- Document review
- Have limited understanding of the law
- Be proficient in Online Bar Assoc. for 50 states
- Verify good standing of attorneys
- Proficient in Microsoft Excel
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Pay attention to detail while completing assignments.
Front Desk Shift Manager
Hampton Inn By Hilton
03.2016 - Current
- Professional individual that provides excellent customer service
- Proficient with accounting and reservation software
- Hilton Rewards Diamond Member
- ServPro Food and Beverage Certified
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Provided daily shift inspection on proper maintenance, and use of fire protection equipment such as sprinklers, alarms, and extinguishers elevators.
- Reviewed fire safety including elevators for extinguisher placement, exit locations and standpipe locations fire lanes.
- Inspected physical condition of automatic sprinkler systems and fire alarm panel report conditions and suggest repairs.
- As shift manager inspect hotel to locate hazardous conditions and fire code violations such as accumulations of combustible material, electrical wiring problems and inadequate or non-functional fire exits.
- Oversaw day-to-day operations of [Number]-room hotel with staff of [Number] employees.
Real Estate Developer
Robert Daniel LLC
01.2005 - Current
- Led project management for residential developments, ensuring timely completion and adherence to budgets.
- Coordinated site selection and acquisition processes, aligning with market trends and regulatory requirements.
- Negotiated contracts with contractors, suppliers, and vendors to optimize resource allocation and quality.
- Developed comprehensive financial models to assess investment viability and forecast project returns.
- Oversaw compliance with zoning laws, building codes, and environmental regulations throughout development lifecycle.
- Collaborated with legal counsel to navigate complex zoning regulations, ensuring compliance with all applicable laws.
- Conducted critical pre-installation conferences with general contractors, subcontractors, consultants, and manufacturer's representatives.
- Led design and development of residential and commercial buildings.
- Documented findings and prepared detailed reports outlining necessary repairs and maintenance.
- Increased accuracy of inspection reports through meticulous attention to detail and consistent documentation practices.
- Identified potential safety hazards and code violations, recommending appropriate corrective actions.
Business Sales Specialist Middle and South Georgia (Position Eliminated)
Kinetic by Windstream
01.2022 - 01.2023
- Prospect new business customers through door-to-door sales
- Create billing platform and contracts for new customers
- Maintain existing customer relations through visits and calls for promotional and product innovations
- Plan day to day to accomplish market and individual sales goals
- Analyzed market trends to identify new business opportunities and adjust sales approaches accordingly.
- Developed and executed territory sales strategies to maximize market penetration and revenue growth.
- Established strong relationships with key clients, enhancing brand loyalty and retention rates.
- Utilized CRM systems for tracking sales activities, managing leads, and reporting on territory performance metrics.
- Led strategic initiatives aimed at optimizing resource allocation within the territory for increased efficiency.
- Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
- Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
- Established successful account relationships by building rapport and maintaining consistent communication.
- Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
- Researched competitor activity and used findings to develop sales growth strategies.
- Implemented promotions and marketing campaigns to increase territory sales and brand awareness.
- Negotiated contracts skillfully, securing long-term agreements with clients that contributed significantly to revenue growth.
- Managed a diverse portfolio of accounts within the territory, adeptly balancing resource allocation and prioritization to maximize overall business success.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Sales Associate and Technician (business closed)
Simply Mac
08.2020 - 06.2021
- Apple Certified Repair and Sales Associate
- Apple expert
- Ability to troubleshoot Apple products
- Proficient with ICloud, Applecare and Mac and IOS
- Maximized equipment lifespan by accurately diagnosing failures/issues requiring repair or replacement parts under warranty agreements with vendors manufacturers.
- Installed and configured operating systems and applications.
- Configured hardware, devices, and software to set up and provide training
- Patched software and installed new versions to eliminate security problems and protect data.
- Enhanced system performance by troubleshooting and resolving hardware, software, and network issues.
- Provided comprehensive training for end-users on the proper use and maintenance of devices and applications.
Customer Experience Manager/Community and Small Business Focus
AT&T
09.2016 - 05.2018
- Consistently surpassed sales objectives in fast paced m consistently changing environment
- Exceeded key sales metrics every month of tenure
- Small business development involving prospect development, understanding business scenario and needs, identifying opportunities, including involvement in preparation of proposals and final negotiations and closure
- Trusted with opening and closing and key holder responsibilities.
- Five time Georgia Cup Winner
- Top ten sales representatives in state
- Observe customer in-store experience as it relates to representative to company 5 key behaviors
- Coach to company guidelines and expectations to perfect customer in-store interactions
- Tract key metrics and goals monthly
Sales Associate Small Business Expert
T-Mobile
09.2013 - 02.2016
- Greeting customers, providing customer with personal assistance, answering telephone for
- Handling inquiries and keeping tract of currency and monetary documentation, and entering customer account updates and information
- Building relationships with customers and understanding their needs and delivering a strong genuine customer experience
- Make wireless terms, products and services seem simple and understandable
- Know and use the store systems to support customer experience including the point of sale and customer account management; give support to staff as needed
- Honored and inducted into T-Mobile Sale Hall of Fame
Small Business Sales Expert
AT&T
03.2008 - 08.2013
- Consistently surpassed sales objectives in fast paced, constantly changing environment; exceeded key sales metrics every month of tenure.
- Small business development involving prospect development, understanding business scenario and needs, identifying opportunities , including involvement in preparation of proposals and final negotiation and closure.
- Trusted with opening, closing and key holder responsibilities.
- Five time Georgia cup winner.
- Top ten sales representative in state.
Education
No Degree - Business Administration
Pensacola State College
Pensacola, FLSkills
- Friendly, positive attitude
- Effective teamwork
- Client support
- Analytical problem-solving
- Site selection
- Permitting process
- Construction management
- Real estate development
- Property rehabilitation
Certification
New Town Macon Real Estate Development Cert.
University of Georgia( Terry College) Downtown Improvement Cert.
Timeline
Administrative 2
State of Georgia Judicial and Governmental Affairs
05.2023 - Current
Business Sales Specialist Middle and South Georgia (Position Eliminated)
Kinetic by Windstream
01.2022 - 01.2023
Sales Associate and Technician (business closed)
Simply Mac
08.2020 - 06.2021
Customer Experience Manager/Community and Small Business Focus
AT&T
09.2016 - 05.2018
Front Desk Shift Manager
Hampton Inn By Hilton
03.2016 - Current
Sales Associate Small Business Expert
T-Mobile
09.2013 - 02.2016
Small Business Sales Expert
AT&T
03.2008 - 08.2013
Real Estate Developer
Robert Daniel LLC
01.2005 - Current
No Degree - Business Administration
Pensacola State College