Summary
Overview
Work History
Education
Skills
Websites
Timeline
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John Harris

Cumming

Summary

Professional system engineer with proven track record in designing, implementing, and maintaining complex IT systems. Skilled in server management, network configuration, and cybersecurity measures. Strong focus on team collaboration and adaptability to evolving project requirements. Reliable problem-solver with passion for achieving optimal results.

Overview

21
21
years of professional experience

Work History

System Engineer

Opendoor
09.2019 - Current
  • Moved SSO from Azure to Okta
  • Implemented Proofpoint email protection for Opendoor (Google) and OSNational(O365)
  • Windows 11 Upgrade for Windows 365, Azure Virtual Desktop, and laptops

System Administrator

OSNational
01.2019 - 09.2019
  • Implemented SSO in Azure and 2FA for SAAS applications
  • Implemented Mimecast email protection and archiving


System Administrator

Greater Atlanta Christian School
02.2017 - 01.2019
  • Using VBA in Excel to simplify administrative tasks for faculty and staff
  • HTML and wordpress edits in various departments webpages
  • Assisted in rolling out 1500+ Macbooks to students and faculty
  • Assisted in restructuring department to correct items found in an IT and security audit

Systems Administrator

Rubin Lublin, LLC
07.2013 - 02.2017
  • Providing simple SQL queries to meet departments reporting needs.
  • Creating VBA macros to meet departments reporting needs and automate user tasks in excel.
  • Assisted in getting DR environment up and running after a server room overheating issue caused the cluster to fail.
  • Assisted in moving the company from a rented space to a new building over a weekend.
  • Key member in rolling out PAX access control for new office building.

Technical Support

Advanced Productivity Software
04.2013 - 06.2013
  • Providing SQL queries to customers to troubleshoot problems with the product.
  • Modifying XML reports to fit the customer's needs.

Systems Administrator

Wren Solutions
12.2009 - 03.2013
  • Converting the phone systems from an analog system to a VoIP system.
  • Converting most of the company's physical servers to virtual servers utilizing VMWare.
  • Developing, implementing, and maintaining the company's cloud environment for hosting a web based application. This includes setting up and managing cloud servers, cloud storage, load balancers, backups, and maintenance windows.
  • Supervising the activities of others involved in executing the daily activities involved in maintaining customer environments in the web based application.
  • Tracking and maintaining SLA for hosted solutions for customers.
  • Provided end user support for phones, applications, printers, etc.

Network Administrator

Park Management Group
08.2006 - 12.2009
  • Responsible for improving and maintaining all 150 remote sites, as well as the Corporate Office's IT infrastructure.
  • Accomplishments include:
  • Responsible for monitoring and rotating backups of all data.
  • Responsible for maintaining PCI compliance and internal Audit standards.
  • Assisted in Transitioning from a Novell based network to an Active Directory network with a two day deadline in order to insure that operations in corporate office were not disrupted.
  • Assisted in re-cabling network switches and Server room power for better efficiency and easier tracing.
  • Responsible for send user desktop support.
  • Responsible for setup of equipment (PCs, Firewalls) to ship out to offsite locations.
  • Responsible for determining all settings are correct on equipment shipping out(IP addressing, account rights)

Help Desk

Kitchin Hospitality
07.2004 - 08.2006
  • Responsible for improving and maintaining all remote sites IT infrastructure. Accomplishments include:
  • Assisted in identifying deficiencies in security at remote sites.
  • Successfully developed improved security without negatively impacting the daily operations of the remote sites.
  • Assisted in deploying network and workstation security improvements to reduce workstation problems and protect guest data at remote locations.
  • Researched and implemented trouble ticket tracking software to improve the efficiency of the Help Desk Department.

Education

Associates of Science - Networking and Communications

Pellissippi State Community College
Knoxville, TN
01.2004

Skills

  • Microsoft- Azure, O365, Active Directory
  • Google Workspace
  • Okta
  • IT security and compliance, DRBC
  • Vonage, Ring Central VOIP software
  • Ninja One
  • Firewalls/Routers- Meraki, Fortinet Fortigates
  • Scripting- Power Shell, Batch files, VBA (Excel)
  • Mimecast
  • Proofpoint
  • Apple IOS, OSX
  • JAMF
  • Laptop imaging and rollout
  • Access Control

Timeline

System Engineer

Opendoor
09.2019 - Current

System Administrator

OSNational
01.2019 - 09.2019

System Administrator

Greater Atlanta Christian School
02.2017 - 01.2019

Systems Administrator

Rubin Lublin, LLC
07.2013 - 02.2017

Technical Support

Advanced Productivity Software
04.2013 - 06.2013

Systems Administrator

Wren Solutions
12.2009 - 03.2013

Network Administrator

Park Management Group
08.2006 - 12.2009

Help Desk

Kitchin Hospitality
07.2004 - 08.2006

Associates of Science - Networking and Communications

Pellissippi State Community College
John Harris