JOHN SHIVERS
Loganville,GA
Summary
Dedicated claims professional with a strong focus on precision and efficiency in claims evaluation and resolution. Demonstrated success in managing high caseloads and settling claims accurately, while adhering to company standards. Recognized for exceptional collaboration with team members and the ability to adapt to changing needs, ensuring consistent and reliable performance that consistently yields positive results.
Overview
15
15
years of professional experience
Work History
RIT Claims
Progressive
05.2023 - Current
- I work claims that have been transferred for various reasons. I handle claims requiring coverage investigations, complex liability claims, and total loss claims for the most part. I also generate coverage letters and denials as needed.
Tech Recruiter
Google Inc
04.2022 - 05.2023
- Company Overview: Largest Tech Company based in Mountain View, CA
- Full cycle recruiting for Tech, Office, Management, and Warehouse High Volume Recruiting
- Manage 40 plus requisitions weekly
- Post job opportunities
- Develop and maintain relationships with management, clients, candidates, and colleagues
- Forecast recruiting needs
- Implement new recruiting processes to keep up with demand
- Present /Negotiate Offers
- Create external talent pipeline through Indeed, Careerbuilder, and LinkedIn
- Manage hiring expectations
- Conduct Webex/Teams Interviews
- Track and manage regional diversity
- High Volume recruiting exp
- Systems: Taleo, ICIMS, and Workday
- Largest Tech Company based in Mountain View, CA
Sr. Recruiter
Convergint Technologies
09.2009 - 04.2022
- Company Overview: Information Technology Company
- Partner with HR managers and clients to identify and forecast recruiting needs
- Strong ability to assess qualifications/personality and company culture fit, connect with and gain respect/trust of both HR managers, candidates and clients while recruiting multiple requisitions
- Utilization of various recruiting and reporting tools including Boolean Searches, Social Media, LinkedIn, CareerBuilder, Zip Recruiter, Internal database, Indeed, Referrals, and cold calling
- Effectively source, screen, verify, interview, and manage highly qualified candidates in a high volume, goal driven environment
- Excellent communicator and SME with a strong work ethic, dedicated to building and maintaining exceptional relationships with management, clients, colleagues, and candidates
- Information Technology Company
- High Volume and Full Cycle
- Processes Improvement
- Subject Matter Expert
- Tech (Google Inc, Convergint Technologies)
- Professional (Convergint Technologies)
- Logistics and Industrial (Convergint Technologies)
- Account Management
- Employee/Client Retention
- Problem Solving and analytical
- Sourcing and Interviewing
- Top Recruiter Award
- Data and Metric Analysis
- Exceptional Recruiter Award
Education
Bachelor of Science - Business Administration And Management
Kaplan University
Chicago, IL01.2013
Skills
- Data and Metric Analysis
- High Volume and Full Cycle
- Processes Improvement
- Subject Matter Expert
- Tech (Google Inc, Convergint Technologies)
- Professional (Convergint Technologies)
- Logistics and Industrial (Convergint Technologies)
- Account Management
- Employee/Client Retention
- Problem Solving and Analytical
- Sourcing and Interviewing
- Claims investigation
- Policy interpretation
- Customer service
- Critical thinking
- Active listening
- Claims processing
- Data entry
- Verbal and written communication
- Policy investigations
Accomplishments
- Top Recruiter Award, 2022
- Exceptional Recruiter Award, 2023
Timeline
RIT Claims
Progressive
05.2023 - Current
Tech Recruiter
Google Inc
04.2022 - 05.2023
Sr. Recruiter
Convergint Technologies
09.2009 - 04.2022
Bachelor of Science - Business Administration And Management
Kaplan University
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