Collaborated with suppliers to negotiate favorable terms, securing high-quality products for improved customer offerings.
Resolved customer complaints regarding product quality and service issues promptly, fostering customer loyalty and retention.
Assessed and diagnosed customer needs for tires, services and other products, responded to questions and delivered superior service resulting in repeat business.
new tire sales
Reliable Tire Co
Doraville
01.1995 - 02.2000
Executed daily tasks with precision to ensure smooth operations.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Delivered attentive service to customers in-person and over the phone, enhancing customer experience.
Pursued ongoing education and advanced training to stay informed on industry trends and best practices.
Assistant Manager
Dekalb Tire Co
Sandy Springs
09.1990 - 10.1994
Coordinated daily operations and staff scheduling to ensure efficient workflow.
Streamlined inventory management and stock replenishment processes for optimal stock levels.
Oversaw cash handling procedures during financial transactions.
Resolved customer service inquiries and complaints promptly to enhance customer satisfaction.
sales
Kitchen&Hayne Tire
Decatur
03.1984 - 02.1989
Analyzed sales data to identify trends and recommend strategies that contributed to sales growth.
Created reports analyzing sales data to identify customer buying trends and forecast future sales.
Trained new sales staff on product knowledge and sales techniques to ensure understanding of company policies.