John Stribling
Atlanta
Summary
Dynamic and results-driven professional with extensive experience at Floor & Decor, excelling in team supervision and customer service. Proven track record in developing training programs that enhance service quality and drive productivity. Skilled in sales monitoring and coaching, committed to fostering a collaborative and efficient work environment.
Overview
17
17
years of professional experience
Work History
Department Manager
Floor & Decor
Atlanta
04.2022 - Current
- Supervised daily operations and team performance in a fast-paced retail environment.
- Developed and implemented staff training programs to enhance service quality.
- Conducted regular team meetings to discuss goals and improve communication.
- Collaborated with cross-functional teams to streamline operational processes.
- Monitored staff schedules and adjusted assignments based on workload demands.
Assistant Manager (wood)
Floor & Decor
Memphis
03.2018 - 04.2022
- Delegated daily tasks to team members to optimize group productivity.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Greeter (security)
Floor & Decor
Memphis
03.2015 - 03.2018
- Maintained cleanliness of front entry area.
- Greeted incoming guests to assess needs and monitor behaviors for signs of suspicious activities.
- Offered customer support by directing to designated locations and connecting with specific personnel.
Supervisor (loss Prevention)
Home Depot
Memphis
11.2008 - 03.2015
- Monitored and supervised customer's activities in store to detect signs of attempted theft.
- Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation.
- Supported theft prosecution by appearing in court hearings to provide eyewitness testimony, offering honest and comprehensive account of events.
Education
Master of Arts - Master Barber
Magnificent School of Beauty
Memphis , TN05.2003
High School Diploma -
Craigmont High School
Memphis, TN05-2002
Skills
- Product and service knowledge
- Team supervision
- Customer service
- Flexible schedule
- Coaching and mentoring
- Sales monitoring
- Marketing tactics
- Business development
Timeline
Department Manager
Floor & Decor
04.2022 - Current
Assistant Manager (wood)
Floor & Decor
03.2018 - 04.2022
Greeter (security)
Floor & Decor
03.2015 - 03.2018
Supervisor (loss Prevention)
Home Depot
11.2008 - 03.2015
Master of Arts - Master Barber
Magnificent School of Beauty
High School Diploma -
Craigmont High School