JOHN WALDMAN
Buford,GA
Summary
Accomplished Security Operations Manager with over 20 years of experience in high-risk environments and multi-site asset protection. Expertise in incident response optimization, regulatory compliance, and risk mitigation, complemented by strong leadership of teams exceeding 10 security associates. Proven track record in law-enforcement coordination and operational management, enhancing safety and organizational growth.
Overview
2019
2019
years of professional experience
1
1
Certification
Work History
Security Operations Manager
GardaWorld Security Services
2017 - 2025
- - Manage and supervise security operations across multiple high-profile corporate sites including Microsoft, ULINE, Uber, and World Financial Group (WFG).
- - Lead and oversee a team of 10+ armed and unarmed security associates, including scheduling, training, post orders, performance management, and incident escalation.
- - Serve as primary site security authority, ensuring compliance with client requirements, corporate security standards, and state regulations.
- - Develop and implement site-specific security plans, improving incident response effectiveness and operational readiness.
- - Conduct comprehensive risk assessments and execute mitigation strategies to protect personnel, facilities, and assets.
- - Coordinate directly with local law enforcement and emergency services to support joint response planning and emergency preparedness drills.
- - Maintain professional client-facing operations in high-traffic, high-security environments.
Owner / General Manager
Otaku Garage
04.2004 - 02.2019
- - Founded and operated a specialty import performance and custom automotive build business, overseeing all operational, financial, and customer-facing functions.
- - Managed custom import vehicles, performance builds, and specialty tuning projects from concept through completion.
- - Directed daily shop operations including staffing, workflow optimization, vendor relationships, and inventory management.
- - Generated approximately $500,000+ in annual revenue through strategic pricing and operational efficiency.
- - Led marketing initiatives and pioneered branded car shows and events, significantly increasing visibility and customer engagement.
- - Utilized QuickBooks and Intuit financial tools for accounting, invoicing, payroll tracking, and expense management.
- - Analyzed business performance metrics and implemented improvements that increased efficiency and customer retention.
Education
Associate of Science (A.S.) - Automotive Specialty Focus
Western Michigan University
ASE Certified - Automotive Service Excellence
Skills
- QuickBooks Intuit Accounting Systems Budget Tracking & Financial Reporting Payroll & Invoicing Systems Microsoft Office Suite Scheduling & Workforce Management Tools
Certification
- Federal Firearms License (FFL)
- ATF Background Check Clearance
- DEA Background Check Clearance
CORE COMPETENCIES
Security Operations Management | Corporate & Physical Security | Risk & Threat Assessment | Incident Command & Emergency Response | Regulatory & Compliance Oversight | Law Enforcement Coordination | Team Leadership & Scheduling (10+ staff) | SOP Development & Policy Enforcement | Loss Prevention Strategy | Surveillance & Access Control Systems | Vendor & Stakeholder Management | Budget Oversight & Reporting
Timeline
Owner / General Manager
Otaku Garage
04.2004 - 02.2019
Security Operations Manager
GardaWorld Security Services
2017 - 2025
Associate of Science (A.S.) - Automotive Specialty Focus
Western Michigan University