Johnathan Jeffries
Dallas
Summary
Dedicated professional with a B.S. in Exercise Science and Psychology and 10 years of varied experience that encompasses leadership and management. Able to plan, administer, and evaluate camping components and programs, driven by a deep desire to positively impact lives and communities as well as help children reach their full potential.
Professional with strong background in branch management. Skilled in enhancing operational efficiency, driving growth, and fostering team collaboration. Known for adaptability to changing needs and effective problem-solving. Expertise in strategic planning, customer service, and financial oversight. Reliable leader focused on achieving results and empowering teams.
Experienced with managing branch operations and driving team performance to achieve business goals. Utilizes strategic planning and effective leadership to enhance operational efficiency. Track record of fostering strong client relationships and implementing successful financial strategies.
Overview
12
12
years of professional experience
Work History
Branch Manager
Enterprise Mobility
Lithia Springs, GA
08.2021 - Current
- Market and manage all assigned accounts, set achievable goals to bear previous year’s performance.
- Oversee the work of staff, and evaluate performance. Develop, teach, coach, and train team members
- Manage front end and back end tasks to control costs. Coach and train employees how to sell to increase profit margins.
- Directed branch operations to enhance service quality and customer satisfaction.
- Mentored staff to improve performance and promote professional development.
- Implemented strategic initiatives to optimize workflow and increase efficiency.
- Established partnerships with local businesses to expand client base and community presence.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
Military Intelligence Analyst
U.S. Army National Guard
FT Gillem, GA
11.2013 - 11.2025
- Train for all missions regarding the safety and the defense of the U.S. against threats on the ground and operate, mobilize, and maintain military vehicles and weapons.
- Carry out orders issued by commanders and lead the training, discipline, conduct, and welfare of the fire team while ensuring effective use of its equipment.
- Analyzed intelligence data to identify trends and patterns affecting operational effectiveness.
- Developed comprehensive reports for senior leadership, enhancing decision-making processes.
- Mentored junior analysts, fostering skill development and ensuring adherence to best practices.
- Conducted briefings for high-level officials, translating complex data into actionable insights for mission success.
- Developed comprehensive reports for commanding officers, supporting strategic decision-making processes.
Exercise Specialist
Floyd Medical Center, FMC
Rome, GA
08.2020 - 08.2021
- Helped create and enforce individualized exercise programs to enable patients to regain movement after an illness or injury and performed procedures as prescribed.
- Prepared patients and treatment rooms in line with the physical therapist’s instructions, building a hygienic and positive environment.
- Interacted with clients to educate them on exercise routines, answer their questions, and address their concerns to ensure optimal results.
- Developed individualized exercise plans to enhance patient recovery and overall wellness.
- Conducted fitness assessments to evaluate client capabilities and goals.
- Implemented evidence-based practices to improve program effectiveness and patient satisfaction.
Physical Therapy Aide
Encompass Health Rehabilitation Hospital
Gadsden, AL
08.2019 - 08.2020
- Assisted physical therapists in implementing treatment plans for diverse patient needs.
- Prepared treatment areas by sterilizing equipment and maintaining cleanliness standards.
- Collaborated with team members to enhance patient care and therapy efficiency.
- Demonstrated exercises to patients, ensuring proper techniques and safety protocols.
- Enhanced patient comfort and safety by setting up equipment, preparing treatment areas, and positioning patients as needed.
Shift Leader
Firehouse Subs
Oxford, AL
04.2017 - 08.2019
- Built, trained, and supervised an efficient team, monitoring their work and evaluating their performance.
- Ensured all shift aspects run smoothly, including de-escalating conflicts, managing cash, and handling deposits of up to $2,000 during every shift.
- Supervised daily operations to ensure efficient service and product quality.
- Trained and mentored team members, fostering skill development and teamwork.
- Implemented inventory management procedures, minimizing waste and optimizing stock levels.
- Maintained compliance with health and safety regulations, ensuring a safe work environment.
- Addressed customer inquiries and resolved issues to enhance satisfaction and loyalty.
- Trained new employees and delegated daily tasks and responsibilities.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Education
Bachelor of Science - Kinesiology
Jacksonville State University
Jacksonville, AL05.2020
Skills
- Team Building
- Staff Supervision
- Budget Allocation
- Task Delegation
- Business Growth
- Performance Improvement
- Analysis
- Problem Solving
- Facility Management
- Fleet Maintenance
- Critical Thinking
- Safety-Oriented
- Multitasking
- Customer Service
- Communication
- Reporting
- Excellent time management skills
- Client relationship management
- Verbal/written communication
- Sales professional
- Product training
- Sales development
Timeline
Branch Manager
Enterprise Mobility
08.2021 - Current
Exercise Specialist
Floyd Medical Center, FMC
08.2020 - 08.2021
Physical Therapy Aide
Encompass Health Rehabilitation Hospital
08.2019 - 08.2020
Shift Leader
Firehouse Subs
04.2017 - 08.2019
Military Intelligence Analyst
U.S. Army National Guard
11.2013 - 11.2025
Bachelor of Science - Kinesiology
Jacksonville State University