John Carter
Marietta
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Bartender/Server
Chili's Restaurant
09.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Frequently a top-scoring server and bartender in restaurant's survey system.
Commercial Manager
Advance Auto Parts
01.2024 - 03.2024
- Strengthened client relationships through regular communication and timely resolution of issues, leading to increased customer satisfaction.
- Built relationships with clients to establish new contracts.
- Streamlined internal processes by identifying areas for improvement and implementing changes to increase efficiency.
- Built relationships with customers and community to establish long-term business growth.
- Responsible for most outgoing or incoming parts deliveries.
- Communicated with vendors to ensure timely delivery/pickup of parts.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Grocery Replenishment Specialist
Publix
06.2023 - 01.2024
- Held leadership position over dairy and frozen product sections.
- Responsible for invoice of dairy and frozen departments
- Reduced waste by overseeing proper restocking procedures and promotion of nearly-expired goods.
- Completed inventory counts, reordered stock, and removed expired items from supply.
- Kept shelves up to date with latest planograms and performed resets.
- Safeguarded store safety by identifying potential hazards and maintaining clean workspaces throughout the replenishment process.
- Aided in the achievement of store sales goals by ensuring all products were readily available on shelves for customers to purchase.
- Provided exceptional customer service while performing grocery replenishment tasks, resulting in positive feedback from shoppers and management alike.
- Reduced out-of-stock occurrences by diligently monitoring stock levels and proactively addressing discrepancies.
- Assisted management with setting up seasonal displays, driving customer interest in featured products.
- Operated stockroom equipment such as scissor lifts and balers.
Education
Bachelor of Science - Cyber Security
Kennesaw State University
Kennesaw, GA05-2028
High School Diploma -
Walton Highschool
Marietta, GA05-2024
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Patience and tolerance
- Outgoing personality
- Engaging personality
- Customer service expertise
- Operations management
- Customer relationship management
- Workplace safety
Certification
- Alcohol Serving Permit.
Timeline
Bartender/Server
Chili's Restaurant
09.2024 - Current
Commercial Manager
Advance Auto Parts
01.2024 - 03.2024
Grocery Replenishment Specialist
Publix
06.2023 - 01.2024
Bachelor of Science - Cyber Security
Kennesaw State University
High School Diploma -
Walton Highschool
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