Summary
Overview
Work History
Education
Skills
Timeline
Generic

Johnny Broome

Cleveland

Summary

Experienced in customer service with a background in assisting clients in selecting products that meet their needs and preferences. Demonstrated effective communication skills by clearly explaining features, options, and resolving customer concerns to enhance satisfaction. Proven ability to collaborate with team members to develop strategies that improve service delivery and operational efficiency. Maintained strong client relationships, contributing to repeat business and referrals through attentive service and problem resolution.

Overview

7
7
years of professional experience

Work History

Salesperson

Red Hot Car Lot
Gainesville
04.2024 - 06.2025
  • Greeted and assisted customers in selecting vehicles that matched their needs, preferences, and budgets.
  • Explained vehicle features, warranties, financing options, and pricing in a clear manner.
  • Collaborated with team members and management to plan promotions, sales strategies, and ways to better our website.
  • Handled customer concerns and resolved issues promptly to maintain satisfaction and loyalty.
  • Built and maintained client relationships to encourage repeat business and referrals.
  • Processed sales paperwork accurately and collaborated with finance and insurance departments to finalize deals.

CNC Machine Operator

Yahata USA
Buford
05.2022 - 03.2024
  • Machine Setup: Load tools and materials into CNC machines; install fixtures and calibration tools.
  • Programming: Input or modify G-code or M-code (machine language) based on blueprints or CAD/CAM files.
  • Operating: Start and monitor machine to make sure there is no problems while cutting and that the machine doesn’t crack.
  • Inspection: Use measuring tools (like calipers, micrometers, gauges) to check part quality and ensure it meets specs.
  • Maintenance: Clean machines, troubleshoot issues, and perform basic maintenance.
  • Team work: Work with a team to make sure everything is completed in a timely manner

While working at Yahata USA, I was able to increase production numbers by over 40%

Machine Shop Lead

Bitzer US, Inc.
Flowery Branch
10.2018 - 02.2022

Role Summary:

A Machine Shop Lead oversees the daily operations of a machine shop, ensuring productivity, safety, and quality standards are met.

Responsibilities:

  • Supervise and coordinate shop floor activities and personnel.
  • Ensure machines (CNC, lathes, mills, etc.) are properly maintained and operated.
  • Assign and prioritize tasks to machinists and our Quality Control Team.
  • Collaborate with engineering, quality control, and management.
  • Train and mentor new machinists and QC members.
  • Enforce safety standards and troubleshoot shop issues.

Education

High School Diploma -

Flowery Branch High School
Flowery Branch, Georgia
05-2016

Skills

  • Teamwork
  • Adaptability
  • Communication
  • Problem-Solving
  • Customer Service
  • Leadership

Timeline

Salesperson

Red Hot Car Lot
04.2024 - 06.2025

CNC Machine Operator

Yahata USA
05.2022 - 03.2024

Machine Shop Lead

Bitzer US, Inc.
10.2018 - 02.2022

High School Diploma -

Flowery Branch High School
Johnny Broome