Jojo Oshinowo-Mustapha
Atlanta
Summary
Passion for technology, sales strategy, and process optimization. Strong communication, organizational skills, and ability to drive results in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Business Development Representative
Square
Atlanta
03.2025 - Current
- Serve as a trusted advisor to SMB sellers-particularly within Retail-by deeply understanding their operational goals and aligning them with tailored Square solutions.
- Drive revenue growth by identifying high-impact upsell and cross-sell opportunities across Square's ecosystem, including POS, Payments, Marketing, Loyalty, and Team Management.
- Maintain strong performance at 102% YTD quota attainment, which-after consistently exceeding quota-resulted in a promotion from Business Development Associate to Business Development Representative, consistently generating high-quality pipeline and advancing complex retail-focused opportunities.
- Conduct advanced discovery to map seller needs, identify product gaps, and build multi-product business cases that support long-term account success.
- Manage and forecast a large pipeline in Salesforce with precision, helping sellers accelerate adoption and increase GPV.
- Collaborate closely with Account Executives, Support, and Product teams to deliver seamless end-to-end seller experiences.
- Provide ongoing strategic guidance to sellers, advocating for their needs internally and strengthening long-term relationships.
- Mentor peers and share retail-focused sales frameworks that improve team-wide discovery and customer engagement.
Associate Account Executive
Yelp
Atlanta
07.2024 - 12.2024
- Managed a book of business across diverse retail and service-based clients, strengthening long-term relationships through consultative selling.
- Achieved consistent pipeline growth by driving 80+ outbound calls daily and personalizing outreach to uncover core business needs.
- Delivered tailored advertising strategies that increased visibility and in-store conversions for retail clients.
- Mapped client organizations and built multi-level stakeholder relationships to support long-term account retention.
- Drove the full sales cycle-from discovery to close-while identifying upsell opportunities aligned with client goals.
- Utilized data-driven insights to position Yelp solutions as revenue-generating tools for retail businesses.
Sales & Marketing Account Manager
Chateau7 Limited
Lagos
03.2021 - 09.2023
- Built and nurtured long-term relationships with a diverse portfolio of retail and commercial clients-including Deloitte, UBA, and major real estate developers-serving as a trusted advisor.
- Retained and grew a multi-million-naira customer base by identifying key customer pain points and recommending solutions that optimized project cost, timelines, and efficiency.
- Exceeded monthly sales quota by 5%, driving consistent upsell and cross-sell opportunities via discovery calls, walkthroughs, and data-driven insights.
- Delivered compelling PowerPoint presentations to senior decision-makers, translating market data into strategic proposals.
- Managed a high-volume sales pipeline using Salesforce, executing outbound prospecting strategies to maintain a steady flow of qualified leads.
- Led digital marketing campaigns that increased social media engagement by 15%, expanding brand awareness and attracting new B2B retail clients.
- Strengthened customer retention through proactive follow-ups and personalized outreach.
- Collaborated cross-functionally with sales, operations, and product teams to ensure seamless order fulfillment and customer support.
- Balanced full account manager responsibilities while pursuing part-time college studies, consistently performing across all KPIs.
- Recommended process improvements and digital tools to enhance customer experience and internal workflow efficiency.
Education
Bachelor of Science - Business Administration, Marketing, International Business
Drexel University
Philadelphia, PA06.2024
Skills
- Telemarketing and email campaigns
- CRM management and sales pipeline oversight
- PowerPoint presentations
- Microsoft Office proficiency
- Trend analysis and performance tracking
- Digital marketing initiatives
- Social media metrics evaluation
Websites
Additional Information
Passion for technology, sales strategy, and process optimization., Strong communication, organizational skills, and ability to drive results in fast-paced environments.
Skills Languages
Cold Calling, Email Outreach, Salesforce CRM, Pipeline Management, PowerPoint Presentations, Microsoft Office Suite (Word, Excel, Teams, SharePoint), Trend Analysis, Performance Metrics Tracking, Digital Marketing, Social Media Advertising (Facebook/Instagram Analytics), English, Fluent, Yoruba, Fluent
Timeline
Business Development Representative
Square
03.2025 - Current
Associate Account Executive
Yelp
07.2024 - 12.2024
Sales & Marketing Account Manager
Chateau7 Limited
03.2021 - 09.2023
Bachelor of Science - Business Administration, Marketing, International Business
Drexel University