JoLeigh Penton
Johns Creek,GA
Summary
Dynamic professional with a diverse background as a Licensed Realtor, business owner, and healthcare worker, offering a unique blend of skills that enhance any workplace. Proven expertise in delivering exceptional customer service and hospitality, combined with strong problem-solving abilities and leadership qualities. Detail-oriented and highly organized, committed to teamwork and collaboration, complemented by CPR certification. Eager to embrace new challenges and contribute to organizational success while consistently exceeding expectations.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Assistant Manager
Palm Beach Tan
04.2026 - Current
- Designed and implemented training programs to elevate customer service standards and improve operational efficiency.
- Optimized inventory management processes to enhance accuracy and ensure stock availability.
- Interpreted sales data trends to formulate effective promotional strategies, driving higher foot traffic and revenue expansion.
- Conducted regular team meetings to promote effective communication and strengthen workplace morale.
Home Health Aide
Company Keepers
02.2022 - 12.2024
- Assisted in execution of emergency protocols. Maintained calmness during high-pressure situations.
- Delivered compassionate personal care to clients, enhancing daily living activities.
- Executed regular pulse, temperature, and blood pressure checks to ensure optimal client health monitoring.
- Documented comprehensive patient care activities, ensuring accuracy and clarity in records.
- Assessed and addressed emergency situations such as falls or medical crises, providing urgent care and notifying necessary personnel for further assistance.
Owner/Transaction Coordinator
Contract to Close
03.2010 - 03.2022
- Managed comprehensive coordination of real estate transactions to maintain compliance with regulatory standards.
- Established and upheld transaction timelines to improve operational efficiency and enhance client satisfaction.
- Executed simultaneous transaction management, prioritizing tasks to consistently meet deadlines.
- Engaged with clients, agents, and third parties to facilitate efficient and smooth transaction execution.
Licensed Realtor
04.2009 - 03.2022
- Worked with sellers to prepare and list their home for sale. Marketed the house and negotiated details and conditions of sale.
- Assisted homebuyers with the search of their new home. Negotiated price, facilitated inspections and repairs and prepared all parties for closing.
- Delivered exceptional customer service skills to diverse clientele, ensuring satisfaction and repeat business.
Server/ Bartender
JW Marriott Hotel
06.2018 - 08.2021
- Oversaw multiple tables concurrently during peak hours, ensuring meticulous attention to detail and delivering personalized service.
- Delivered exceptional customer service by efficiently greeting and seating guests, accurately processing orders, and ensuring timely food and beverage delivery.
- Executed cash transactions with precision utilizing point-of-sale systems, ensuring compliance with company cash handling policies.
- Managed resolution of guest complaints and concerns, ensuring a consistently high level of customer satisfaction.
Education
Real Estate License -
Real Estate Express
Some College - undefined
Skills
- Service excellence
- Collaborative teamwork
- Crisis management
- Hospitality operations experience
- Strategic marketing
- Detail-oriented approach
- Contract negotiation
Certification
- Real Estate Licence
- CPR Certification
- Driver's License
Timeline
Assistant Manager
Palm Beach Tan
04.2026 - Current
Home Health Aide
Company Keepers
02.2022 - 12.2024
Server/ Bartender
JW Marriott Hotel
06.2018 - 08.2021
Owner/Transaction Coordinator
Contract to Close
03.2010 - 03.2022
Licensed Realtor
04.2009 - 03.2022
Some College - undefined
Real Estate License -
Real Estate Express