Jonae Wiggins
Atlanta
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing, and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
3
3
years of professional experience
Work History
Cashier
Publix
Atlanta
01.2025 - Current
- Operated cash register or POS system to receive cash, check, and credit card payment.
- Operated the cash register efficiently and accurately, processed payments by cash, check, credit card, gift card, or automatic debit.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Delivered a high level of customer service to patrons using active listening and engagement skills.
After-School Care Provider
Preferred School Care
Atlanta
03.2024 - Current
- Taught children how to complete basic crafts such as paintings, drawings, and decorations.
- Instilled discipline and maintained order with children by using simple and commanding directives.
- Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
Sales Associate
HOTWORX
Decatur
11.2023 - 03.2024
- Organized stockroom shelves according to size, color, or style.
- Maintained cleanliness of store environment, including floors, windows, and displays.
- Engage customers in friendly, professional dialogue to determine needs.
- Developed promotional strategies to increase sales volume.
- Attended weekly team meetings to review performance goals and objectives.
Dispatcher
Lanier Parking
Atlanta
04.2022 - 08.2023
- Tracked changes in computer system to keep records current and accurate.
- Maintained logs of all incoming calls and assigned tasks.
- Relayed work orders and information between work crews, supervisors, and field personnel.
- Kept detailed and updated records of calls in physical and electronic databases.
Education
High School Diploma -
Henry W. Grady High School
Atlanta, GA05-2019
Some College (No Degree) - Fashion Merchandising
Georgia Southern University
Statesboro, GASkills
- Active listening
- Team collaboration
- Promotional strategies
- Customer service
- Cleaning and sanitizing
- Product knowledge
- Cash management
- Time management skills
- Reliability and punctuality
- Multitasking and organization
Timeline
Cashier
Publix
01.2025 - Current
After-School Care Provider
Preferred School Care
03.2024 - Current
Sales Associate
HOTWORX
11.2023 - 03.2024
Dispatcher
Lanier Parking
04.2022 - 08.2023
High School Diploma -
Henry W. Grady High School
Some College (No Degree) - Fashion Merchandising
Georgia Southern University
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