Jonathan Cuellar
Acworth
Summary
Dynamic manager with a proven track record at Chick-fil-A, excelling in staff performance monitoring and customer service. Expert in inventory management and cash handling, I effectively coached and mentored team members, enhancing their skills and resolving customer issues to uphold high operational standards. Committed to driving team success and reducing waste.
Overview
8
8
years of professional experience
Work History
Manager
Chick-fil-A
Roswell
11.2016 - Current
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Completed thorough opening and shift-change functions to maintain operational standards each day.
- Coached, mentored and trained team members in order to improve their job performance.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Accurately counted and balanced the cash drawer at the end of each shift, maintaining.
- Handled cash requisitions and allocations.
Education
High School Diploma -
Centennial High School
Alpharetta, GA05-2019
Some College (No Degree) -
Kennesaw State University
Kennesaw, GASkills
- Staff performance monitoring
- Customer service
- Operational standards
- Inventory management
- Cash handling
- Team coaching
- Problem solving
Languages
English
Professional
Spanish
Professional
Timeline
Manager
Chick-fil-A
11.2016 - Current
High School Diploma -
Centennial High School
Some College (No Degree) -
Kennesaw State University
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