Jonathan Joiner
Keep Smiling Plumbing Electric Heating & Air
McDonough
11
years of professional experience
Experienced HVAC Technician specializing in installation, maintenance, and repair of HVAC systems. Utilizes advanced diagnostic tools to enhance system performance and customer satisfaction. Knowledgeable in industry standards, delivering reliable and efficient service tailored to diverse client needs while staying current with emerging technologies.
Work History
HVAC Technician
5 Months- Diagnosed and repaired HVAC systems to ensure optimal performance and customer satisfaction.
- Conducted routine maintenance checks to enhance system efficiency and prevent breakdowns.
- Collaborated with team members to troubleshoot complex HVAC issues and implement effective solutions.
- Developed strong customer relationships to enhance satisfaction and loyalty.
- Collaborated with team members to achieve sales targets through effective communication strategies.
- Analyzed customer feedback to identify trends and improve service delivery.
- Streamlined service processes, resulting in improved response times for customer requests.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
- Repaired and replaced motors, bearings and belts.
- Worked overtime, holidays and weekends to accommodate company needs.
- Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
- Improved system efficiency by conducting thorough HVAC equipment inspections and maintenance.
- Contributed to a safer work environment by adhering to industry safety standards and regulations during all tasks performed.
- Filled out detailed work orders for each job completed.
- Kept up-to-date with the latest advancements in the HVAC field through continuing education courses and workshops, ensuring top-quality services for customers.
- Traveled to job sites for both scheduled and emergency appointments.
- Recommended appropriate upgrades to clients'' existing systems, resulting in increased energy efficiency and cost savings.
HVAC Technician
11 Months- Developed preventive maintenance plans that reduced emergency call-outs by optimizing equipment reliability.
- Streamlined service processes, resulting in improved response times for customer requests.
- Managed inventory of HVAC parts and tools to support efficient service operations.
- Trained junior technicians on best practices for system installation and maintenance procedures.
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
- Repaired and replaced motors, bearings and belts.
- Served as a mentor to junior technicians, providing guidance on best practices for troubleshooting and repairing various types of HVAC equipment.
- Facilitated team training sessions on the latest HVAC technologies, enhancing service quality.
- Increased customer retention by offering knowledgeable advice on HVAC system care and maintenance.
- Supervised and instructed assistants.
HVAC Technician
8 Months- Diagnosed and repaired HVAC systems to ensure optimal performance and customer satisfaction.
- Developed preventive maintenance plans that reduced emergency call-outs by optimizing equipment reliability.
- Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
- Kept accurate records of time and materials used for each job to compile into service reports.
- Routinely calibrated thermostats for accurate temperature control settings that maintained comfortable environments in clients' properties.
- Customized ductwork designs for optimal airflow distribution while maintaining energy-efficient operation standards within client spaces.
- Participated in team meetings to discuss project progress, challenges encountered, and strategies for overcoming any obstacles.
- Closed out work orders after verifying completion with customers and reporting discrepancies discovered on job site.
- Calibrated equipment to achieve maximum efficiency.
- Served as a mentor to junior technicians, providing guidance on best practices for troubleshooting and repairing various types of HVAC equipment.
- Managed inventory levels of tools and parts, ensuring technicians had access to necessary resources for successful job completion without delay.
HVAC Technician
8 Months- Installed heating, ventilation, and air conditioning units following industry standards and safety protocols.
- Provided emergency response services for critical system failures, minimizing downtime impacts on businesses or homeowners.
- Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
- Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
HVAC Technician
8 Months- Performed installations of air furnaces, air conditioners, duct distribution systems, piping, and electrical components.
- Troubleshot and repaired issues during installation to ensure proper equipment functionality.
- Educated customers on equipment operation and maintenance, emphasizing the importance of yearly maintenance checks.
- Processed customer payments to finalize transactions. and ensured all documents have been signed
- Updated supervisor on progress of each install. through the process of each install
- Demonstrated understanding of HVAC equipment features and functions, including but not limited to high efficiency equipment, air flow, low voltage, etc.
- Maintained cleanliness and functionality of company vehicle. is kept clean and well maintained
- Attended continuing education courses related to HVAC
- Facilitated training sessions aimed at improving team capabilities and operational standards.
HVAC Technician
2 Years 1 Month- Managed preventive maintenance and inspections for various HVAC systems to ensure optimal performance.
- Restored service at commercial and institutional locations by promptly handling emergencies.
- Provided support to customers, addressing their needs. with emergency repairs on malfunctioning HVAC systems.
- Started, commissioned, and calibrated new HVAC systems.
- Restored HVAC service at commercial and institutional locations through prompt emergency repairs.
- Maintained organized records of work orders, documenting repair actions and planned maintenance activities.
- Maintained well-organized system of records for all work orders, including repair actions and planned maintenance work.
- Trained junior technicians on best practices for system installation and maintenance procedures.
- Facilitated team training sessions on the latest HVAC technologies, enhancing service quality.
- Served as a mentor to junior technicians, providing guidance on best practices for troubleshooting and repairing various types of HVAC equipment.
HVAC Technician
2 Years 1 Month- Executed emergency repairs on malfunctioning HVAC systems, ensuring customer comfort and system reliability.
- Stayed ready for essential service work by maintaining an inventory of necessary parts.
- Restored HVAC service at commercial and institutional locations by promptly addressing emergencies, minimizing disruption to operations.
- Updated systems by repairing and replacing defective equipment and components.
- Completed system installations by connecting ductwork and installing control systems.
- Stayed ready for essential service work by maintaining inventory of necessary parts.
HVAC Helper
2 Years 1 Month- Delivered tools to job sites for technician use, parts, and equipment to HVAC Technician workers.
- Assisted skilled workers during installations and duct work with tasks such as installations and duct work.
- Assisted with repairs by fabricating and welding parts based on technical specifications.
- Reduced corrosion risks by applying protective materials to equipment and system components.
- Contributed to repair efforts by disassembling faulty equipment by skillfully disassembling broken and defective equipment.
- Supplied workers with tools, parts and equipment at each job site.
Education
- HVAC
Environmental Protection Agency (EPA)
High School Diploma
Skills
HVAC repair services
New system installation
Commercial air handling
Technical troubleshooting
Controls calibration
Preventive maintenance
System servicing
Duct installation
Residential customer support
Timeline
HVAC Technician
Keep Smiling Plumbing Electric Heating & Air
04.2026 - CurrentRead More
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ABetter Heating & Air
01.2021 - 02.2023Read More
HVAC Technician
Emperial Heating & Air
11.2018 - 12.2020Read More
HVAC Helper
J S Heating & Air
03.2015 - 04.2017Read More
Morrow High School
High School Diploma
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UEI
from HVAC
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