Jonathan Lott
Newnan
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
9
9
years of professional experience
Work History
Personal Banker
Key Bank
10.2024 - Current
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
- Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
- Improved customer satisfaction by providing personalized banking solutions and exceptional service.
- Boosted sales of bank products through effective cross-selling and up-selling techniques.
- Contributed to a positive work environment, fostering teamwork among colleagues to enhance productivity levels.
- Worked closely with management to strategize sales techniques to increase branch production and customer service.
- Supported managers in implementing operational improvements that increased efficiency across the branch network.
- Balanced cash drawers and vault accounts on daily basis with zero discrepancies.
- Conducted regular audits of cash handling procedures, minimizing risk exposure for the branch.
- Followed up with customers to gather feedback and provide additional assistance.
International Sales Manager
Roediger Vacuum GmbH
02.2024 - 07.2024
- During my time at Roediger Vacuum GmbH, I was responsible for managing four sales teams in the United Kingdom, Ireland, Kosovo, and Albania. I was in charge of finding new projects, setting up meetings with potential clients, leading seminars, and attending trade fairs all over the world.
- I was successful in landing six projects with a value over 150,000 euros, reviving the vacuum sanitation market for the company inside of the United Kingdom, and built the brand from the ground up inside of Kosovo and Albania.
- Retained 70% of clients and brought in 5 new clients resulting in increased revenue and improved customer satisfaction scores.
- Documented transactions and managed high-value accounts using Salesforce.
- Developed relationships with clients and potential clients to improve business growth.
- Collaborated with Regional Sales Managers to make strategic sales decisions.
- Hired, trained and managed salesforce of 25.
- Motivated salesforce to achieve sales goals through incentives and rewards.
- Set objectives and led sales team to achieve aggressive global sales goals.
- Developed customized sales proposals tailored to individual client needs, demonstrating the value of products and services while addressing unique challenges faced by each customer.
Head of Import and Export
A. Mangold
01.2021 - 02.2024
- While at A. Mangold, I was responsible for the purchasing of raw materials and goods that were necessary for the production of our timing belts.
- I was in charge of controlling the raw materials and goods that were coming in for the production of our timing belts.
- During this time, I also took the lead in controlling the quality of the timing belts that were being sent out after production.
- I was the main person of contact for any and all issues relating to the timing belts.
- I took on the role of managing the warehouse that had an inventory of over 1.5 million euros in total value and I had a 98% accuracy rate on the yearly inventory.
- I was coordinating with logistic companies around the world to make our products available worldwide.
- I have professional experience with various governments and would work with their customs clearance agencies daily.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Worked flexible hours across night, weekend, and holiday shifts.
Executive Assistant
Steigentech GmbH
07.2019 - 01.2021
- While at Steigentech GmbH, I was scheduling and managing appointments for the Managing Director, both nationally and internationally.
- I was in charge of managing the front office to make sure that everything ran smoothly and efficiently.
- I also took the lead on the coordination of travel plans for incoming clients and high-level executives.
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
Office Manager
Menninger Logistics GmbH
08.2016 - 07.2019
- I was responsible for the invoicing of customers, domestically and internationally.
- I set up the long term partnership with large forwarding companies. Such as: Geis, Dachser SE, Deutsche Post, DHL, DB Schenker and Keuhen and Nagel AG.
- I was tasked with giving monthly PowerPoint presentations for the Senior Management for the overall statistical data for the company and their key assets.
- While I was here, I was able to increase office production by 15% by implementing my organization system and creating a more efficient work flow in the office.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Education
Bachelor’s - Business Administration
Colorado Technical University
03.2015
Skills
- Relationship building
- Branch operations
- Customer service
- Customer satisfaction
- Attention to detail
- Team supervision
- Critical thinking
Accomplishments
- Supervised team of 25 staff members.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Planned corporate meetings, lunches and special events for groups of 30+ employees.
Languages
German
Native or Bilingual
Timeline
Personal Banker
Key Bank
10.2024 - Current
International Sales Manager
Roediger Vacuum GmbH
02.2024 - 07.2024
Head of Import and Export
A. Mangold
01.2021 - 02.2024
Executive Assistant
Steigentech GmbH
07.2019 - 01.2021
Office Manager
Menninger Logistics GmbH
08.2016 - 07.2019
Bachelor’s - Business Administration
Colorado Technical University
Similar Profiles
John ConnerJohn Conner
Insurance Specialist 2 at Key BankInsurance Specialist 2 at Key Bank
Amber SnaderAmber Snader
Merchant Sales Advisor at Key BankMerchant Sales Advisor at Key Bank
Nadine DixonNadine Dixon
BRANCH MANAGER at Key BankBRANCH MANAGER at Key Bank
Mia ChandlerMia Chandler
CX Representative III at AKKO Insurance Services LLCCX Representative III at AKKO Insurance Services LLC
Cody WojcikCody Wojcik
Territory Sales Representative at Valen Concrete CoatingsTerritory Sales Representative at Valen Concrete Coatings