Summary
Overview
Work History
Education
Skills
Languages
Awards
Timeline
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Jonathan Marshall

Rossville

Summary

Service-oriented professional delivering exceptional customer experiences that drive revenue growth. Coordinated resources effectively to meet business and customer demands while demonstrating expertise in sales and strategic planning. Accomplished industry leader with management experience in staff training, performance evaluation, and continuous improvement, achieving targets through financial reporting and budget adherence.

Overview

26
26
years of professional experience

Work History

GENERAL MANAGER

Tirediscounters
Hisson
03.2019 - Current
  • Oversee daily operations and ensured compliance with company policies.
  • Managed team schedules and delegated tasks to enhance productivity.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Trained employees on duties, policies and procedures.
  • Administered employee discipline through verbal and written warnings.

DELIVERY DRIVER

Domino's Pizza
Fort Oglethorpe
04.2002 - Current

Ensure orders are correct and all cash handling processes are followed

  • Managed cash and processed transactions during each delivery shift.
  • Ensured vehicle cleanliness and performed regular maintenance checks.
  • Provided exceptional customer service during every interaction with clients.

STOCKER/CASHIER

Food city
Rossville
05.2017 - 05.2020
  • Stocked shelves with products to maintain inventory levels and presentation standards.
  • Assisted customers in locating items throughout the store for better service.
  • Monitored expiration dates and removed outdated products from shelves promptly.
  • Maintained cleanliness of sales floor and storage areas to enhance shopping experience.
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.

GENERAL MANAGER

Autozone
Chattanooga
07.2000 - 02.2019
  • Oversaw daily operations and ensured compliance with company policies.
  • Managed team schedules and delegated tasks to enhance productivity.
  • Developed training programs for staff to improve service quality.
  • Conducted performance reviews and provided feedback to team members.
  • Fostered a positive work environment through effective communication strategies.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Trained employees on duties, policies and procedures.
  • Created schedules and monitored payroll to remain within budget.
  • Administered employee discipline through verbal and written warnings.
  • Tracked monthly sales to generate reports for business development planning.

Education

GENERAL EDUCATION -

Ridgeland high school
Rossville, ga

Skills

  • Inventory management
  • Inventory control
  • Sales management
  • Cash management
  • Budgeting
  • Compliance adherence
  • Staff training
  • Performance evaluation
  • Problem solving
  • Effective communication
  • Time management
  • Workplace conflict resolution
  • Customer service

Languages

English, Native

Awards

English, Native

Timeline

GENERAL MANAGER

Tirediscounters
03.2019 - Current

STOCKER/CASHIER

Food city
05.2017 - 05.2020

DELIVERY DRIVER

Domino's Pizza
04.2002 - Current

GENERAL MANAGER

Autozone
07.2000 - 02.2019

GENERAL EDUCATION -

Ridgeland high school
Jonathan Marshall