JONATHAN MOLINA
Gainesville
Summary
Dedicated and organized professional with a solid background in operations, project management, and customer service across diverse industries. Recognized for excellent communication, problem-solving, and multitasking skills, with a proven ability to drive efficiency and collaborate effectively in team environments. Skilled in independently managing projects and tasks, with strong proficiency in Microsoft Office, data management, and project coordination. Seeking a remote role to leverage organizational and time management expertise, contributing to streamlined processes and company growth.
Overview
11
11
years of professional experience
2
2
Languages
Work History
Production Operator
DSM Nutritional Products
01.2023 - Current
- Operate and monitor machinery used in the production of nutritional products, ensuring optimal performance and adherence to safety protocols
- Perform quality control checks on raw materials and finished products, ensuring compliance with industry standards and specifications
- Adjust equipment settings and troubleshoot mechanical issues to maintain continuous production and minimize downtime
- Collaborate with team members to ensure production schedules are met, contributing to the achievement of daily and weekly output targets
- Follow strict safety and hygiene protocols, including proper handling of chemicals and materials, to maintain a safe working environment
- Maintain detailed records of production activities, including batch numbers, product quantities, and any deviations from the standard process
- Assist in the cleaning and maintenance of production equipment, ensuring all machinery is in good working condition .
Project Field Manager
Absolute Landscape
12.2017 - 01.2023
- Managed all aspects of landscape design, installation, and maintenance projects, working directly with the company president to ensure timely and high-quality project completion
- Supervised and guided two installation crews and four maintenance crews, totaling 22 employees, to ensure smooth operations and adherence to project timelines
- Coordinated and executed landscape installations, including patios, outdoor kitchens, fire pits, and retaining walls, using architectural pavers, natural stone, and other materials to meet client specifications
- Developed and implemented comprehensive project plans, managing resources, timelines, and budgets to ensure successful project outcomes while minimizing delays and cost overruns
- Worked independently to assess site conditions, create project schedules, and oversee daily field operations, ensuring projects were completed efficiently and to the highest standard
- Provided leadership and training to crew members in installation, irrigation, lighting, and maintenance, fostering a collaborative and productive work environment
- Spearheaded the installation and maintenance of advanced irrigation systems, ensuring proper water distribution across various landscape areas, from turf to specialized drip zones
- Designed and installed outdoor lighting solutions, including up-lighting, pathway lighting, and moonlighting, enhancing the aesthetic appeal of landscapes while maintaining safety and functionality
- Maintained close communication with clients, contractors, and suppliers to ensure project alignment with client expectations and address any issues promptly and professionally
Customer Service Representative
1st Franklin Financial
05.2014 - 11.2017
- Assisted customers with loan applications, payments, and account inquiries, providing accurate information and ensuring a positive customer experience
- Processed and reviewed loan applications, verifying documentation for compliance with company policies and regulations
- Managed customer accounts, resolving billing discrepancies and updating personal information in a timely manner
- Provided personalized financial guidance to customers, explaining loan terms and recommending appropriate products based on their financial needs
- Conducted outbound calls for payment reminders, account follow-ups, and loan renewals to support the company's collection efforts
- Utilized financial software to document and maintain detailed account records, ensuring data accuracy and integrity
Education
High School Diploma -
Gainesville High School
Gainesville, GASkills
- Microsoft Office
- Project Management
- Operations
- Customer Service
- Problem-Solving
- Strategic Planning
- Written/Verbal Communication
- Key Performance Metrics
- Quality Control
- Training and Development
- Production
- Reports/Documentation
- Scheduling
Education Certifications
Gainesville High School, High School Diploma
Timeline
Production Operator
DSM Nutritional Products
01.2023 - Current
Project Field Manager
Absolute Landscape
12.2017 - 01.2023
Customer Service Representative
1st Franklin Financial
05.2014 - 11.2017
High School Diploma -
Gainesville High School
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