Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Jonathan Pankey

Chatsworth

Summary

Highly motivated Medical Practice Manager with three years of management experience in primary and specialty care. Well-versed in recruiting, training, and managing employees to provide excellent, quality care to the patients that we are privileged to serve. Committed to fostering an environment that makes the patient the number one priority. Very organized, detail oriented, and able to manage various aspects of the practice operations.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Practice Manager

Harbin Clinic Pediatrics Cartersville
09.2022 - Current

Responsible for managing a level 2 pediatric practice that consists of three physicians, five mid-levels, and 20 support staff. Duties include tracking provider RVU trends, monitoring practice financials, employee time keeping, payroll, and employee performance management. Other duties include monitoring patient satisfaction scores, clerical and clinical duties.

Practice Manager

Harbin Clinic Nephrology/Vascular Surgery Cartersville
01.2022 - 09.2022

Responsible for managing a level 1 multi-specialty practice that consisted of four physicians, 3 mid-levels, and 15 support staff. Duties included basic HR functions such as employee time keeping, payroll, new staff onboarding, and new provider onboarding. Provided support to various areas of the practice when short-staffed, managed three satellite clinics outside of the main practice.

Office Coordinator

Harbin Clinic Gastroenterology
01.2021 - 01.2022

Responsible for managing the day to day operations of a two provider practice that consisted of one physician, one mid-level, and 4 support staff. Duties included basic HR responsibilities, overseeing monthly financial operations, front office check-in/out, referral management, charge entry

Certified Medical Assistant

Harbin Clinic
05.2015 - 12.2020

Responsible for rooming patients, collecting vital signs, administering injections, performing EKGs, Lab call backs, managing patient phone messages, assisting with minor, in office procedures

Education

Clinical Office Assistant Diploma Program -

Miller-Motte Technical College

General Education Courses -

Dalton College

Skills

  • Excellent phlebotomy skills
  • Experience in administering injections
  • Patient triage experience
  • Able to administer accurate vital signs
  • Medical terminology
  • Anatomy & physiology
  • Excellent customer service skills
  • Patient education
  • Proficient with ATHENA Software
  • HIPAA rules & regulations
  • Highly organized
  • Computer proficient: Microsoft, Excel, Word
  • Patient scheduling and referrals
  • Proficient with Kronos Employee Time Keeping
  • Proficient with Georgia Registry of Immunizations Transactions and Services (GRITS)
  • Practice Management Experience

Certification

  • National Healthcare Association
  • CPR/AED
  • First Aid

Accomplishments

  • GPA 4.0
  • Future Business Leaders of America Award for Interview Skills
  • Successfully completed the OneDigital Learning Leadership and Management Development Course
  • Member of the Medical Group Management Association

Timeline

Practice Manager

Harbin Clinic Pediatrics Cartersville
09.2022 - Current

Practice Manager

Harbin Clinic Nephrology/Vascular Surgery Cartersville
01.2022 - 09.2022

Office Coordinator

Harbin Clinic Gastroenterology
01.2021 - 01.2022

Certified Medical Assistant

Harbin Clinic
05.2015 - 12.2020

Clinical Office Assistant Diploma Program -

Miller-Motte Technical College

General Education Courses -

Dalton College
Jonathan Pankey