Jonathan Patterson
Warner Robins
Summary
I am passionate about Safeguarding People's Security, including their financial well-being. I enjoy working with technology, analyzing, and solving complex problems.
Overview
21
21
years of professional experience
Work History
Retail Manager
Publix Supermarkets
04.2009 - Current
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
Hotel Front Desk Clerk
Extended Stay America
11.2009 - 06.2011
- Collected room deposits, fees, and payments.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Confirmed relevant guest information and payment methods to prevent fraud.
- Handled financial transactions accurately, ensuring proper billing and payment processing.
Food Service Worker
Subway
02.2005 - 06.2007
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Education
Bachelor of Science - Information And Computer Systems
Middle Georgia State University
Macon, GA04-2028
High School Diploma -
Wilcox County High School
Rochelle05-2007
Skills
- Customer service
- Cash management
- Store operations
- Inventory control
- Information Security
- Cybersecurity
Timeline
Hotel Front Desk Clerk
Extended Stay America
11.2009 - 06.2011
Retail Manager
Publix Supermarkets
04.2009 - Current
Food Service Worker
Subway
02.2005 - 06.2007
Bachelor of Science - Information And Computer Systems
Middle Georgia State University
High School Diploma -
Wilcox County High School
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