Jonathon Smith
Acworth
Summary
Systems administrator with expertise in enterprise IT infrastructure, emphasizing cost reduction and operational efficiency. Proven track record in automating workflows using PowerShell and Bash, resulting in substantial time savings. Skilled in virtualization technologies, including VMware and Azure, ensuring enhanced system security and performance optimization.
Overview
27
27
years of professional experience
1
1
Certification
Work History
IT Technician
True IT Inc.
Woodstock
08.2025 - Current
- Travel to client sites to perform on-site installation, configuration, and maintenance of hardware, software, and network equipment.
- Configure and optimize wired and wireless networks, including routers, switches, firewalls, and access points.
- Conducted diagnostics, patching, imaging, and troubleshooting of desktops, laptops, servers, and peripherals, ensuring readiness for deployment.
- Provide technical support and issue resolution for end users, escalating complex issues when necessary.
- Completed maintenance reports, service tickets, and documentation to enhance compliance and streamline workflow.
- Maintained inventory of tools, equipment, and replacement parts to facilitate efficient field operations.
Systems Administrator
Imaging and Integration Services, Inc.
Woodstock
01.2000 - 01.2024
- Automated workflows saving 50–60 hours weekly using PowerShell, Bash, Python
- Managed Active Directory, GPOs, and domain controllers across multiple sites, enhancing user access and security across the organization
- Implemented firewalls, IDS/IPS, VPNs reducing vulnerabilities by 40%
- Designed backup strategies (Veeam, Backup Exec) ensuring 99.99% recoverability
- Engineered VMware and Hyper-V environments, reducing hardware costs by 30%
- Maintained servers and network infrastructure for Imaging and Integration Services, ensuring high availability and performance
- Deployed operating systems upgrades and security patching in accordance with IT policies.
- Deployed and optimized CourseMill LMS on Windows Server
- Developed documentation to streamline onboarding process, reducing time for new hires to become productive
- Co-developed web platform using PHP, MySQL, Apache
Data Migration Technician (Contract)
Archive360
Woodstock
01.2018 - 01.2023
- Migrated multi-terabyte email data to Microsoft 365 with 90%+ success rate
- Automated Azure onboarding using PowerShell, reducing manual work by 60%
- Delivered client-facing validation reports ensuring migration accuracy
- Delivered technical support during data migration processes, resolving issues promptly to maintain project timelines.
- Updated customers on migration status, fostering transparency and trust throughout the process.
- Maintained compliance with company data security policies at every migration stage, safeguarding sensitive information.
- Analyzed customer requirements and developed solutions that met their specific needs while adhering to industry standards.
- Evaluated existing infrastructure before beginning a customer migration in order to identify any potential risks or obstacles that may arise during the process.
Application Support Technician (Contract)
Capax Discovery
Woodstock
01.2010 - 01.2017
- Led Exchange and Microsoft 365 migrations to streamline user experience
- Performed root cause analysis improving uptime
- Reduced support tickets by 30% via knowledge base creation
- Provided SME support and training to enhance end-user proficiency
- Delivered Tier 1/2 support, achieving 95% user satisfaction
Systems Integration Specialist (Contract)
McKesson Information Solutions
Alpharetta
01.1999 - 01.2008
- Configured IIS, Apache, Tomcat, WebLogic, WebSphere, JBoss to ensure optimal application performance and reliability.
- Analyzed system requirements to ensure compatibility with existing technologies and processes.
- Documented integration processes and maintained updated records for compliance standards.
- Facilitated stakeholder meetings to gather feedback and enhance integration strategies.
- Collaborated with other teams to ensure successful integration of systems.
- Supported Linux and Windows systems across enterprise hardware
- Reduced infrastructure footprint by 40% via VMware
- Managed SAN and fiber channel networks
- Drafted deployment documentation to streamline future installations and minimize errors.
Education
High School Diploma -
Sprayberry High School
Marietta, GASkills
- Active Directory
- Exchange and Microsoft 365
- Azure and VMware
- Hyper-V and Windows Server
- Linux (Red Hat)
- PowerShell and Bash
- Basic scripting
- Firewall management
- VPN configuration
- IDS/IPS systems
- Web server management
- IIS administration
- SQL Server and MySQL
- SAN/NAS solutions
- Veeam and Backup Exec
Certification
- MCSA (Microsoft Certified Solutions Associate)
- MCP (Microsoft Certified Professional)
- MCSE: Messaging
- Microsoft Azure Administrator Associate (AZ-104) – Exam Scheduled
- Linux Foundation Certified System Administrator (LFCS)
Accomplishments
- Reduced infrastructure costs by 30% through virtualization initiatives
- Automated workflows saving 50–60 hours per week
- Reduced security vulnerabilities by 40%
- Maintained 99.99% data integrity across backup systems
- Cut onboarding time by 25% through documentation
Core Technologies
Azure, VMware, Hyper-V, Windows Server, Linux (Red Hat), Active Directory, Exchange, Microsoft 365, PowerShell, Bash, Python, Firewalls, VPNs, IDS/IPS, SQL Server, MySQL, SAN/NAS, Veeam, Backup Exec, Apache, Tomcat, IIS
Timeline
IT Technician
True IT Inc.
08.2025 - Current
Data Migration Technician (Contract)
Archive360
01.2018 - 01.2023
Application Support Technician (Contract)
Capax Discovery
01.2010 - 01.2017
Systems Administrator
Imaging and Integration Services, Inc.
01.2000 - 01.2024
Systems Integration Specialist (Contract)
McKesson Information Solutions
01.1999 - 01.2008
High School Diploma -
Sprayberry High School