Jonna Bragg

FOOD RUNNER

• Deliver food to tables, ensuring order accuracy and presentation.
• Delivered food to guests in a timely manner while following safety protocols.
• Ensured that all orders were correct before leaving the kitchen area.
• Adhered to health and safety standards while handling food and beverages efficiently
• Responded quickly to customer questions/concerns, providing menu information and recommendations.
• Made friendly conversation with customers to provide enjoyable bar experience.
• Filled and served various beverages for customers.
• Trained new food runners, sharing best practices, operational knowledge, and safety protocols.
• Performed daily pre-shift side work duties, such as restocking supplies and polishing silverware.
• Maintained knowledge of menu items and daily specials to answer customer inquiries.
• Effectively multitasked within fast-paced environment.

HOSTESS

• Greeted and welcomed customers as they arrived at the restaurant.
• Shifted servers' sections throughout the shift to ensure equality among everyone.
• Monitored dining room for guest needs and communicated with staff effectively.
• Performed daily pre-shift side work duties, such as restocking supplies, polishing silverware, setting up sections, and upkeeping cleanliness.
• Assisted servers in setting up tables for guests.
• Actively contributed to the team by taking on additional duties during staff shortages, special events, or rush hours.

HOSTESS

• Greeted guests warmly upon arrival to create a welcoming atmosphere.
• Managed reservations and seating arrangements to optimize guest flow.
• Provided menus and explained daily specials to inform guests of options.
• Collaborated with servers and kitchen staff for smooth service.
• Answered phone calls and took to-go orders.

FOOD RUNNER

• Delivered food promptly to tables, double-checking for order accuracy and presentation.
• Responded quickly to customer inquiries, providing menu information and recommendations.
• Adhered to health and safety standards while handling food and beverages efficiently.
• Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
• Performed daily shift side work duties, such as restocking supplies and polishing silverware.

SERVER

• Provided excellent customer service in a fast-paced dining environment.
• Took customer orders accurately and efficiently.
• Maintained knowledge of menu items and daily specials for customer questions.
• Resolved guest complaints promptly to ensure satisfaction during dining experience.
• Supported team members during busy shifts to enhance service flow.
• Cleaned tables and chairs to prepare dining area for next customers.
• Completed cleaning duties by sweeping and mopping floors, and tidying up stations.