Jonyetta Smith
Atlanta
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
Work History
General Manager
Popeyes Chicken
03.2014 - 02.2023
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Developed and maintained relationships with customers and suppliers through account development.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Trained new employees on proper protocols and customer service standards.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Education
High School Diploma -
Edith Robinson Christian Academy
Fort Lauderdale, FL05.2010
Skills
- Microsoft Visual Basic
- Menu Planning
- Sales Activities
- Microsoft Office
- Microsoft Outlook
- Profit and Loss
- Staff Training
- Manage Contracts
- Financial Management
- Customer Service
- Vendor Negotiations
- Cost Management
Timeline
General Manager
Popeyes Chicken
03.2014 - 02.2023
High School Diploma -
Edith Robinson Christian Academy
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