João Pedro Bione
Sales Associate
Canton
Summary
Dynamic sales associate with proven success at Mountain High Outfitters, consistently achieving sales targets through exceptional customer service and relationship building. Skilled in upselling and customer needs assessment, I foster loyalty and satisfaction while maintaining a reliable and punctual work ethic. Committed to enhancing the customer experience and driving sales growth.
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
1
1
year of professional experience
3
3
Languages
Work History
Sales Associate
Mountain High Outfitters
02.2025 - Current
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to effectively build rapport and lasting relationships.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
Cashier
Zaxbys
01.2024 - 08.2024
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Addressed customer needs and made product recommendations to increase sales.
Education
High School Diploma -
Sequoyah High School
Canton, United States05-2025
Skills
Product sales
Customer service
Sales development
Customer needs assessment
Upselling
Payment processing
Multi-tasking strength
Relationship building
Goal oriented
Excellent people skills
Reliable and punctual
Flexible schedule
Exceptional customer service
Sales goals attainment
Meeting deadlines
Timeline
Sales Associate
Mountain High Outfitters
02.2025 - Current
Cashier
Zaxbys
01.2024 - 08.2024
High School Diploma -
Sequoyah High School
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