Jordan Braswell
Wrightsville
Summary
I am a quick learner with exceptional experience in customer service and sales. I have held a variety of positions in many different skill areas. Overall, I would describe myself as a “jack of all trades”, motivated in sales incentives and the love of helping others.
Overview
6
6
years of professional experience
Work History
Order Picker
Amazon
08.2024 - 02.2025
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Excellent communication skills.
- Reduced order processing time with the use of RF scanning equipment and inventory software.
- Improved order accuracy by picking items according to pick list and packing slip requirements.
- Exceeded company expectations for order fulfillment speed and accuracy, consistently meeting and surpassing performance standard.
Team Coach
Central Georgia Gymnastics Academy
09.2018 - 11.2020
- Promoted stretching, mobility work, and proper form to help gymnasts safely build strength.
- Coordinated with parents, boosters, and other resources to meet team needs involving equipment and travel/food arrangements.
- Developed strong relationships with each gymnast, understanding their unique motivations and challenges to train accordingly.
- Prepared gymnasts for special competitions and tournaments.
Server Team Lead
Ruby Tuesday Restaurant
06.2021 - 12.2023
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by helping other servers during peak hours, ensuring smooth operations.
- Greeted new customers, discussed specials, and took drink orders.
- Handled customer complaints professionally, resolving issues quickly to keep positive relationships.
- Boosted overall sales by recommending daily specials and upselling menu items.
Sales Associate
T.J. Maxx & HomeGoods
09.2022 - 12.2022
- Organized shelves to maintain store appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while engaging with customers to ensure their satisfaction.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations, especially during peak season.
Restaurant Server Team Lead/ Cashier
Shells Seafood
11.2020 - 06.2021
- Enhanced customer satisfaction by providing attentive service during busy shifts.
- Managed cash transactions accurately, minimizing issues in daily reports.
- Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
- Used communication and problem-solving skills to resolve customer complaints.
- Increased table turnover rate by efficiently managing orders and ensuring timely delivery of meals.
Education
High School Diploma -
Johnson County High School
Wrightsville, GA07.2020
Skills
- Team motivation
- Active listening
- Verbal and written communication
- Strategic thinker
- Customer service
Timeline
Order Picker
Amazon
08.2024 - 02.2025
Sales Associate
T.J. Maxx & HomeGoods
09.2022 - 12.2022
Server Team Lead
Ruby Tuesday Restaurant
06.2021 - 12.2023
Restaurant Server Team Lead/ Cashier
Shells Seafood
11.2020 - 06.2021
Team Coach
Central Georgia Gymnastics Academy
09.2018 - 11.2020
High School Diploma -
Johnson County High School
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