Jordan Dunn
Union City
Summary
Adept at problem-solving and enhancing customer satisfaction, my tenure at Publix showcases my ability to maintain poise in high-pressure situations and ensure a welcoming environment. With a proven track record in reliability and handling transactions accurately, I excel in fast-paced settings, significantly contributing to team success and customer service excellence.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
Publix
08.2023 - 10.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly, and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
Associate of Applied Science - Operations Management
Georgia Military College - Milledgeville
Milledgeville, GA05-2024
Skills
- Customer Satisfaction
- Reliability and punctuality
- Patience and composure
- Problem Solving
Timeline
Customer Service Cashier
Publix
08.2023 - 10.2024
Associate of Applied Science - Operations Management
Georgia Military College - Milledgeville
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