Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jordan Henderson

Lithonia

Summary

Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder.

Overview

3
3
years of professional experience

Work History

Cashier/Florist/Grocery Clerk

Kroger
03.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs..
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Built relationships with customers to encourage repeat business.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Ensured store cleanliness and visual appeal by regularly maintaining displays, workspaces, and retail areas.
  • Maintained fresh inventory through proper rotation, storage, and display methods.
  • Developed individualized arrangement recommendations based on customers' budget, occasion and preferences.
  • Enhanced customer satisfaction by creating visually appealing and personalized floral arrangements.

Team Leader

Your Pie
09.2023 - 12.2023
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.

Cashier

QuikTrip
01.2022 - 04.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Team Member

Your Pie
09.2021 - 12.2021
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Education

Associate Of General Studies -

Georgia State University
Atlanta, GA

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Team motivation

Timeline

Cashier/Florist/Grocery Clerk

Kroger
03.2024 - Current

Team Leader

Your Pie
09.2023 - 12.2023

Cashier

QuikTrip
01.2022 - 04.2022

Team Member

Your Pie
09.2021 - 12.2021

Associate Of General Studies -

Georgia State University

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Jordan Henderson