Jordan Hopper
Bowdon
Summary
Experienced with maintaining security and order within correctional facilities. Utilizes conflict resolution and interpersonal skills to manage inmate behavior effectively. Strong understanding of regulatory compliance and teamwork in high-pressure environments.
I have 4 years of real world experience in machine operating in a manufacturing setting as well as 4 years in customer service. 18 years personal experience in auto mechanics and carpentry, plumbing and masonry, electrical. From age 10 I was introduced to carpentry and auto mechanics, at 19 I leaned more towards auto mechanics. I have done everything from small repairs to rebuilding engine components and wiring. I attained a dual tech seal on my diploma for auto mechanics and mechanical drafting. I can use various tools and systems of measurement, as well as interpret blueprints and drafting designs associated with mechanical fixing. I have been told I have a very keen ability to learn mechanical components in a short period of time and have always been able to do critical thinking and reverse process thinking, with high attention to detail. I was an electrical assistant/helper for a year.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Corrections Officer
Carroll County Corrections Institute
07.2024 - Current
- Enforced security protocols to maintain safety and order within correctional facility.
- Conducted regular inspections to ensure compliance with institutional policies and procedures.
- Monitored inmate activities, identifying potential issues and intervening as necessary.
- Utilized conflict resolution techniques to de-escalate volatile situations among inmates.
- Documented incidents accurately, maintaining detailed records for legal and administrative purposes.
- Run chow calls, help kitchen staff prepare for chow.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
Sales Representative
Painters Supply & Equipment Co
09.2022 - 07.2024
- I handle custom paint and supply orders from start to finish.
- Taking the order, mixing the paint, and fulfill any other supplies needed for the order.
- I do over the phone and in-person orders.
- I have excellent customer service skills as well.
- I also do the closing duties at the end of each day, including counting down the registers and getting the deposit ready to be dropped.
MANAGER
Shoe Carnival Inc.
12.2021 - 07.2022
- MANAGED STORE AND 3 EMPLOYEES
- CORRECTING TIME CARDS
- MAINTAINED INVENTORY (PHYSICAL & COMPUTER)
- LOSS PREVENTION
- MONITOR CAMERAS
- ONLINE ORDER PROCESSING
- OPEN & CLOSE STORE
- SET ALARMS
- STOCK MERCHANDISE
- CASH REGISTER
- JOB DELEGATION
- CLEANING
Machine Operator/Material Handler
SAF - Southern Aluminum Finishing Co
11.2019 - 12.2021
- MACHINE SET UP
- SANDING
- GRINDING
- SET UP BEND SEQUENCES
- PUNCH PRESS
- BENDING MACHINES
- BLUEPRINTS
- CALIPERS
- DRAFTING
Electrician Assistant
Wells Electric
07.2018 - 11.2019
- Duties include using, supplying or holding materials or tools, and cleaning work area and equipment.
- Measure, cut, and bend wire and conduit, using measuring instruments and hand tools.
- I've also wired up transfer switches and installed generators up to 70kw currently.
Brazer/Utility Tech
Global Partitions
08.2017 - 07.2018
- Brazed and grinded bathroom partitions, doors and urinal screens while using proper ppe.
- I used oxy/acetylene and brass to fill corners, gaps, seams and imperfections.
- I would then carefully grind and buff to prepare for paint and shipping to customer.
- It was my job as the second to last stop to pay attention carefully to any imperfections in the metal or assembly before welding moving finished product to warehouse.
- As utility tech I would fill certain positions on assembly line if key crew members where absent.
- I operated both hydraulic and electric steel presses, press/punch robot and fill in for team lead if necessary.
Inventory Management, Sales Associate, Keyholder
O'Reilly Auto Parts
06.2016 - 07.2018
- Show excellent customer service by using my own knowledge and company catalog to present customer with correct parts or products depending on customer needs.
- Processed money, check and credit card transactions over the phone, online or in person.
- Stocked shelves, front and faced store at beginning of day, swept and mopped stored, counted register and safe at end of day and fix any issues that may arise with drawer count.
Machine Operator
American Woodmark
10.2015 - 07.2017
- Operated a D.E.T. (double ended tenon) saw that made drawer parts for cabinets.
- Measured and recorded parts dimensions every 15 minutes for quality assurance and maintained desired measurements as per drafts.
- Used lock out, tag out when making adjustments to machines and wrote work orders for major repairs.
- I palletized my own finished parts while using MRP comp software to recorded the number or parts on pallet.
- Maintained a safe and clean working environment as per a 5s standard.
- I also operated an Gibbon 2000 and Prismatic Auto saw that required me to program dimensions into a computer.
Education
Diploma -
Stephens County High School
Toccoa, GA01.2012
Skills
- BLUEPRINTS
- CALIPERS
- DRAFTING
- HAND TOOLS
- MECHANICAL COMPONENTS
- Manufacturing
- Blueprint Reading
- Electrician Helper
- Supply Chain
- Assembly
- Loss Prevention
- Communication skills
- Management
- Micrometer
- 5S
- Driving
- Customer service
- Cash handling
- Verbal communication
- Security procedures
- Emergency response
- Inmate supervision
- De-escalation techniques
- Policy enforcement
- Restraint techniques
- Surveillance
- Assertiveness
- Trained in defensive tactics
- Work detail oversight
- Firearms proficiency
Certification
Driver's License
Timeline
Corrections Officer
Carroll County Corrections Institute
07.2024 - Current
Sales Representative
Painters Supply & Equipment Co
09.2022 - 07.2024
MANAGER
Shoe Carnival Inc.
12.2021 - 07.2022
Machine Operator/Material Handler
SAF - Southern Aluminum Finishing Co
11.2019 - 12.2021
Electrician Assistant
Wells Electric
07.2018 - 11.2019
Brazer/Utility Tech
Global Partitions
08.2017 - 07.2018
Inventory Management, Sales Associate, Keyholder
O'Reilly Auto Parts
06.2016 - 07.2018
Machine Operator
American Woodmark
10.2015 - 07.2017
Diploma -
Stephens County High School
Personal Information
- Authorized To Work: US
- Availability: Willing to relocate to: Villa Rica, GA - Temple, GA - Douglasville, GA
- Visa Status: Authorized to work in the US for any employer
- Driving License: Driver's License
- Work Permit: Authorized to work in the US for any employer
Additional Information
4 years of real world experience in machine operating in a manufacturing setting as well as 4 years in customer service. 18 years personal experience in auto mechanics and carpentry, plumbing and masonry, electrical., Introduced to carpentry and auto mechanics at age 10, focused on auto mechanics at 19. Experience includes small repairs to rebuilding engine components and wiring. Attained a dual tech seal on diploma for auto mechanics and mechanical drafting., Keen ability to learn mechanical components quickly with high attention to detail.
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