Jordan Horsley
Newnan
Summary
Compassionate and knowledgeable veterinary professional with a proven track record of providing comprehensive care to small animals in a fast-paced veterinary hospital. Demonstrated expertise in delivering exceptional customer service, accurately charting medical histories, administering medications, collecting and processing samples, and ensuring the overall well-being of animals. Committed to staying up-to-date with the latest industry practices and actively pursuing continuing education opportunities to better meet the needs of both animals and their owners.
Overview
14
14
years of professional experience
Work History
Veterinary Technician
East Coweta Veterinary Hospital
05.2021 - 02.2025
- Streamlined workflows to maintain elevated care standards under demanding clinic conditions.
- Ensured compassionate assistance during end-of-life care for animals.
- Maintained strict compliance with proper techniques for administering medications.
- Executed blood work, x-ray tests, and ultrasounds to support treatment planning.
- Delivered comprehensive education on preventive care strategies to enhance pet health.
- Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.
- Resolved client inquiries regarding pet well-being, ensuring high-quality customer satisfaction.
- Coordinated with technicians to optimize daily task processes within clinic.
- Contributed to team success by supporting colleagues when needed during emergencies or critical cases requiring additional assistance.
- Applied advanced calming strategies for handling anxious animals, supported by regular professional development.
- Managed client interactions by explaining available services and providing detailed cost breakdowns.
- Executed dental cleanings utilizing ultrasonic scaler.
- Crafted educational resources for clients of hospital.
- Administer medications, vaccines and treatments as instructed by veterinarian.
- Assisted in preparation and administration of anesthesia for surgical processes.
- Monitored vital signs of animals during surgical procedures and provided postoperative care.
- Enhanced patient recovery rates by administering prescribed treatments accurately and compassionately.
Veterinary Assistant/Kennel Technician
Four Paws Animal Hospital
07.2020 - 04.2021
- Monitored vital signs such as heart rate, temperature and respiration during surgery or other treatments
- Maintained accurate patient records using veterinary software programs
- Performed laboratory procedures such as hematology, urinalysis and parasite identification
- Administered medications, vaccinations, and treatments to animals
- Utilized restraint techniques appropriately when examining or treating animals exhibiting aggressive behaviors
- Evaluated patient progress throughout treatment plans and reported findings back to veterinarians
- Provided post-operative care for animals recovering from surgery
- Organized inventory of supplies used in daily operations within the clinic
- Answered questions for pet owners regarding animal dietary needs and required medications
- Educated pet owners on proper nutrition, exercise requirements and preventative healthcare measures
- Collected, prepared and label samples for laboratory testing, culture, and microscopic examination
- Performed a variety of office, clerical and accounting duties, such as reception, billing, bookkeeping, and selling products
- Greeted customers warmly and answered their inquiries about services offered by the clinic
Pet Groomer
Pampered Pets
08.2011 - 03.2020
- Ensured efficient allocation and timely organization of client appointments.
- Adapted creative approaches for safely and efficiently bathing, brushing, and drying fur coats.
- Executed medication delivery when required in grooming procedures.
- Assessed the condition of animals prior to performing any grooming.
- Ensured a sanitary and orderly environment for the wellbeing of staff members and pets.
- Employed gentle handling to minimize stress in pets throughout grooming.
- Welcomed pet owners while discussing available services.
- Created innovative pet grooming services aligned with industry trends.
Education
Highschool Diploma -
Northgate
Newnan, GASkills
- Animal Restraint
- Blood Sampling & Collection
- Customer Service
- Medication Administration
- Veterinary Medical Terminology
- Veterinary Scribe & Record Keeping
- Intravenous catheterization
- Surgical assistance
- Client education
- Nail trimming
- Patient monitoring
- Pre-anesthetic preparation
Professional Development
- Dental Ambassador certification- Virbac Corporation, 2021
- Kidney Function and the Gut Microbiome- Hill's Pet Nutrition, 2024
- Trupanion Certification- Trupanion, 2025
Timeline
Veterinary Technician
East Coweta Veterinary Hospital
05.2021 - 02.2025
Veterinary Assistant/Kennel Technician
Four Paws Animal Hospital
07.2020 - 04.2021
Pet Groomer
Pampered Pets
08.2011 - 03.2020
Highschool Diploma -
Northgate
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