Jordan Jackson
Macon
Summary
.
State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Subway
05.2021 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Shift Lead
Surcheros Fresh Grill
11.2017 - 05.2021
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
Education
CNA - Certificate
Collaborative Health Care
Milledgeville, GA01-2025
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Patient care
- Compassion and empathy
- Attention to detail
- HIPAA compliance
- Compassionate communication
- Emotional support
- Multitasking and organization
- Critical thinking
- Team collaboration
- Flexibility and adaptability
- Patient advocacy
- Health monitoring
Timeline
Assistant Manager
Subway
05.2021 - Current
Shift Lead
Surcheros Fresh Grill
11.2017 - 05.2021
CNA - Certificate
Collaborative Health Care
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