Jordan Lee
Powder Springs
Summary
Reliable warehouse and customer service worker with experience in inventory handling, shipping, unloading, and team based environments. Strong attendance, safety awareness, and ability to learn quickly.
Overview
6
6
years of professional experience
Work History
Customer Service
The Home Depot
08.2020 - 03.2022
- Documented technical issues to management
- Worked effectively in fast-paced environments
- Trained peers on using in-store software systems
- Managed accurate records of customer interactions in the database
- Updated databases with new and modified customer data
- Resolved customer issues quickly and effectively, often involving system troubleshooting
- Provided excellent customer service by addressing inquiries and concerns promptly and professionally
Warehouse Associate
The Home Depot
07.2022 - 09.2025
- Accurately picked, packed, and staged orders to meet shipping and store replenishment deadlines
- Used scanners and labels to track inventory and organize stock
- Operated reach trucks, and pallet jacks to transport merchandise efficiently within warehouse
- Managed inventory levels through regular stock counts and system updates, ensuring accuracy in order fulfillment
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures
Package Handler
Fedex
12.2025 - 03.2026
- Utilized material handling equipment to facilitate prompt package processing
- Operated material handling equipment to efficiently transport packages within facility
- Maintained accurate inventory records through systematic scanning and tracking processes
- Sorted and organized packages based on destination, ensuring accurate routing
- Assisted in troubleshooting equipment issues to minimize downtime during training sessions
- Used hand-held scanners and physical logs to accurately track item movements
Education
High School Diploma -
McEachern High School
Powder Springs, GA05-2020
Skills
- Reliable attendance
- Efficient at acquiring new skills
- Proactive safety awareness
- Teamwork and communication
- Physical stamina and lifting
- Basic hand and power tool use
- Computer literacy
- Microsoft word
- Microsoft excel
- Attention to detail
- Problem-solving
Timeline
Package Handler
Fedex
12.2025 - 03.2026
Warehouse Associate
The Home Depot
07.2022 - 09.2025
Customer Service
The Home Depot
08.2020 - 03.2022
High School Diploma -
McEachern High School