Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jordan Ludd

Kennesaw

Summary

Seasoned leader in retail management dedicated and reliable Criminal Justice graduate with diverse experience in customer service, event coordination, and film production support. Known for strong communication skills, adaptability, and a consistent work ethic in fast-paced environments. Committed to pursuing a career in sales or law, with a passion for teamwork, organization, and helping others.

Overview

8
8
years of professional experience

Work History

Part Sales Manager

AutoZone
Woodstock
06.2021 - Current
  • Resolved customer complaints in a timely manner.
  • Assisted customers in locating specific parts or items requested by them.
  • Investigated any discrepancies between inventory records and actual stock levels.
  • Supervised, trained and evaluated sales staff to ensure performance standards were met.
  • Managed daily operations including financial reporting, scheduling shifts, handling returns and exchanges.
  • Kept sales and counter areas organized and clean to give positive first impression to visitors and customers.
  • Received and stocked incoming merchandise, arranging items in correct locations.

Staff Member

Weddings by epic
Atlanta
02.2020 - 02.2021
  • Conducted regular meetings with staff to discuss progress, challenges, and opportunities for improvement.
  • Provided feedback to team members on their job performance during one-on-one meetings.
  • Prepared invoices for payment processing according to established guidelines.
  • Performed administrative tasks such as filing paperwork and responding to emails.
  • Participated in the planning of special events and promotions for the organization.

Staff Member

Cold Stone Creamery
Kennesaw
09.2019 - 03.2020
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Organized ice cream flavors, toppings, syrups, and other ingredients in the work area.
  • Checked expiration dates on products to ensure freshness.
  • Ensured that all health regulations were followed during food preparation and storage processes.
  • Followed proper sanitation guidelines when handling food products.
  • Cleaned tables, chairs and dining areas after customer use.

Staff Worker

SPI theatre
Marietta
03.2017 - 07.2019
  • Performed daily inventory counts on concession products such as popcorn, candy, fountain drinks.
  • Operated cash registers to process customer transactions for tickets and concession items.
  • Checked tickets at entrance to verify accuracy of admission numbers.
  • Resolved customer complaints in a professional manner while maintaining company standards of quality service.
  • Maintained a clean environment by sweeping floors, cleaning bathrooms, and wiping down concession areas.
  • Monitored auditoriums throughout movie presentations to ensure guest satisfaction.

Runner

Haswick Production
Marietta
02.2019 - 03.2019
  • Tracked production data such as number of items produced per hour, day, week.
  • Utilized computer software programs to record details related to production process.
  • Assisted in pre-production activities such as script writing, casting calls and location scouting.

Education

Bachelor of Science - Criminal Justice

Liberty University
Lynchburg, VA
05-2025

Skills

  • Sales training
  • Parts installation
  • Returns management
  • Invoice processing
  • Inventory management
  • Email communication
  • Delivery coordination
  • Returns processing
  • Stock number and pricing data
  • Up-selling strategies
  • Warranty handling
  • Customer service
  • Improving customer satisfaction
  • Sales targets
  • Complaint handling
  • Superior work ethic
  • Team building
  • Critical thinking
  • Cash handling and reconciliation
  • Cycle counts and audits

References

References available upon request.

Timeline

Part Sales Manager

AutoZone
06.2021 - Current

Staff Member

Weddings by epic
02.2020 - 02.2021

Staff Member

Cold Stone Creamery
09.2019 - 03.2020

Runner

Haswick Production
02.2019 - 03.2019

Staff Worker

SPI theatre
03.2017 - 07.2019

Bachelor of Science - Criminal Justice

Liberty University

Similar Profiles

CREATE PROFILE
Jordan Ludd