Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
Timeline
Generic

Jordan Morris

Peachtree Corners

Summary

Experienced professional in resolving computer system issues, ensuring optimal performance and user satisfaction. Expertise in usability and security, with a strong track record of troubleshooting and problem-solving. Committed to maintaining high-quality standards through effective investigation and resolution of technical problems.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Quality Control Inspector

Corsair
Duluth
12.2024 - Current
  • Performed in-progress and final quality checks of gaming PCs, increasing units to a 99% pass rate.
  • Created technical documentation for proper PC inspection, resulting in a 15% higher fault catch rate across the team, and increasing customer satisfaction.
  • Conducted statistical analysis on production errors for each member of the assembly team to implement retraining, improving their individual pass rates to 96-100% across the following 4 months.
  • Utilized company quality standards to resolve issues with outdated product documentation when unclear or inaccurate.
  • Created reports for management highlighting bottlenecks in production procedures and suggesting procedure changes, which were implemented, leading to a 30% decrease in time taken for units to move from assembly to shipping.

Inventory Management Specialist

Publix
Roswell
06.2024 - 12.2024
  • Monitored inventory levels to ensure product availability and accuracy.
  • Assisted in processing incoming shipments and verifying product details.
  • Conducted regular stock audits to identify discrepancies and resolve issues.
  • Utilized inventory management software for tracking and reporting stock movements.

Database Administrator

Westside Beverage
Cumming
08.2022 - 06.2024
  • Administered database systems for inventory management and reporting processes.
  • Trained staff on database access procedures and best practices.
  • Coordinated stock replenishment with suppliers to maintain optimal inventory flow.
  • Conducted regular audits to verify inventory accuracy and identify discrepancies.

Education

Bachelor of Science - Cybersecurity

University of Plymouth
United Kingdom
09-2021

Associate of Science - Information Technology

Truro College
United Kingdom
06-2015

Skills

Web development (HTML, CSS, JavaScript, PHP)

Database development (SQL, MySQL)

Software development (C#, C, Python, Java)

Version control (Git)

Cyber forensics (FTK, Scalpel)

Ethical hacking (Nmap, Metasploit)

Certification

  • AWS Certified Cloud Practitioner (CLF-C02) Certification training (in progress)

Accomplishments

  • Charity fundraising for the MRF (Meningitis research foundation) during university.

References

References available upon request.

Timeline

Quality Control Inspector

Corsair
12.2024 - Current

Inventory Management Specialist

Publix
06.2024 - 12.2024

Database Administrator

Westside Beverage
08.2022 - 06.2024

Bachelor of Science - Cybersecurity

University of Plymouth

Associate of Science - Information Technology

Truro College

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Jordan Morris