Jordan Pauley
Winder
Summary
Dedicated Gym Staff Member focused on safety compliance and customer service enhancement. Trained new employees and ensured facility cleanliness, supporting operational efficiency. Fitness Trainer with expertise in building client relationships and delivering personalized training programs while resolving conflicts and managing administrative tasks.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Gym Staff Member
Anytime Fitness
Winder
03.2024 - Current
- Monitored member activities to ensure safety and compliance with gym rules.
- Conducted orientations for new members, explaining services and policies.
- Addressed member inquiries and resolved issues to ensure satisfaction.
- Collaborated with team members to enhance customer service experience.
- Assisted with daily operational tasks to maintain efficient gym operations.
- Maintained cleanliness of the facility by sweeping, mopping, dusting and sanitizing equipment.
- Answered phones, issued equipment and completed guest check-in.
- Used POS system to assist with new membership cards, change of address and billing questions.
- Performed administrative duties such as scheduling appointments, registering new members and processing payments.
Personal Trainer
Anytime Fitness
Winder
03.2024 - Current
- Designed personalized fitness programs for diverse client needs.
- Conducted one-on-one training sessions to enhance client performance.
- Instructed clients on exercise techniques and safety practices to minimize injury risk.
- Cultivated strong client relationships to create a motivating and supportive training environment.
- Expanded customer base through referrals driven by client satisfaction and achieved fitness results.
- Scheduled appointments with clients and communicated effectively with them via phone or email.
- Maintained cleanliness and organization of gym equipment and facilities.
- Trained new employees on customer service standards and safety protocols.
- Oversaw facility maintenance, ensuring a clean and safe environment for members.
Education
GED -
Technical College System of Georgia
Winder, GA02-2025
Skills
- Personal training
- Safety compliance
- Facility oversight
- Equipment maintenance
- Customer service
- Employee training
- POS systems
- Emergency preparedness
- Conflict resolution
- Problem-solving abilities
- Administrative tasks
- Administrative organization
- Salesmanship
- Social media promotion
- Professionalism
- Goal setting
- Customer assistance
- Physical strength
Certification
National Academy of Sports Medicine
Timeline
Gym Staff Member
Anytime Fitness
03.2024 - Current
Personal Trainer
Anytime Fitness
03.2024 - Current
GED -
Technical College System of Georgia