Jordan Pierce
Warner Robins,GA
Summary
Dynamic professional with a proven track record at SRS Distribution, excelling in operations management and team leadership. Skilled in strategic decision-making and inventory management, I successfully implemented loss prevention strategies, significantly reducing shrinkage. Adept at multitasking and fostering team collaboration, I drive performance and enhance customer satisfaction through effective service delivery.
Overview
10
10
years of professional experience
Work History
Assistant Manager
SRS Distribution
06.2025 - Current
- Assisted in daily operations by coordinating team schedules and ensuring task completion.
- Supported management in inventory control and stock organization for efficient workflow.
- Collaborated with team members to enhance customer service standards and resolve issues.
- Maintained accurate records of transactions and assisted in financial reporting processes.
- Adapted quickly to changing priorities, demonstrating flexibility in a fast-paced environment.
- Contributed to training new staff on operational procedures and company policies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Implemented loss prevention strategies, significantly reducing shrinkage.
- Coordinated with vendors for timely inventory replenishment, ensuring product availability.
Management Trainee
SRS Distribution
11.2024 - 05.2025
- Assisted in daily operations, ensuring adherence to company policies and procedures.
- Supported management in coordinating training sessions for new team members.
- Conducted market research to identify customer trends and improve service delivery.
- Collaborated with cross-functional teams to streamline workflow processes.
- Monitored inventory levels, assisting in stock replenishment efforts as needed.
- Engaged with customers to gather insights, enhancing satisfaction and retention strategies.
- Improved management skills by participating in rigorous training programs and workshops.
- Gained knowledge of company policies, protocols and processes.
- Showcased strong organizational skills by effectively managing multiple projects and tasks simultaneously, meeting all deadlines, and maintaining a high level of performance under pressure.
- Handled day-to-day customer or client questions via telephone or email.
- Developed problem-solving abilities through hands-on experience with real-life business scenarios.
- Coordinated with senior management to align departmental goals with overall company objectives, ensuring cohesive efforts towards growth.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Management Trainee
SRS Distribution
09.2023 - 11.2024
- Implemented feedback mechanisms to enhance employee engagement and performance.
- Developed reports summarizing operational activities and outcomes for management review.
- Assisted supervisors in setting clear goals, establishing priorities, and monitoring progress to ensure successful completion of tasks.
- Acted with integrity, honesty, and knowledge to promote culture of company.
- Built lasting relationships with clients through exceptional service delivery, fostering loyalty and repeat business opportunities.
- Used company reports to analyze sales, gross profit and inventory activities.
- Described product to customers and accurately explained details and care of merchandise.
- Analyzed sales data to identify performance trends and areas for improvement, leading to targeted sales strategies.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Assisted in daily operations, ensuring adherence to company policies and procedures.
Sales Associate
Chick-fil-A
08.2017 - 07.2019
- Assisted customers with product selection and provided exceptional service to enhance shopping experience.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout procedures.
- Maintained store organization and cleanliness to promote a welcoming environment for customers.
- Collaborated with team members to achieve sales targets through effective merchandise promotion.
Intern
Museum of Aviation
09.2015 - 05.2016
- Assisted in developing project documentation and reports for management review.
- Researched, developed and designed exhibit with fellow intern's and museum curators for accurate display of the MRAP Technical Military Vehicle.
- Coordinated team meetings, ensuring clear communication and agenda adherence
- Assisted in developing project documentation and reports for management review
Education
Bachelor of Arts in Industrial Design - Industrial Design
Savannah College of Art And Design
Savannah, GA05-2023
Undergrad
Middle Georgia State University
Macon, GA05-2019
High School Diploma -
Northside High School
Warner Robins, GA05-2016
Skills
- Workload management
- Operations management
- Strategic planning
- Project management abilities
- Multitasking and organization
- Inventory management
- Graphic and media design
- Computer skills
- Problem resolution
- Decision-making
Additional Skills Training:
While attending SCAD for Industrial Design degree I received training with:
Metal fabrication and welding, metal lathe, modeling, vacuum forming, 3D printing and resin printing Cad software to include Solid Words, Rhino and Adobe Suite
Timeline
Assistant Manager
SRS Distribution
06.2025 - Current
Management Trainee
SRS Distribution
11.2024 - 05.2025
Management Trainee
SRS Distribution
09.2023 - 11.2024
Sales Associate
Chick-fil-A
08.2017 - 07.2019
Intern
Museum of Aviation
09.2015 - 05.2016
Bachelor of Arts in Industrial Design - Industrial Design
Savannah College of Art And Design
Undergrad
Middle Georgia State University
High School Diploma -
Northside High School
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