Jordan Smith
Atlanta
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
1
1
year of professional experience
1
1
year of post-secondary education
Work History
Direct Care Worker
Family First adult day services
Canfield
08.2025 - 03.2026
- Assisted clients with daily living activities and personal care needs.
- Maintained a safe and clean environment for all participants.
- Served food and drinks depending on each participants individual needs: diabetic, high protein diets, allergies, etc.
- Participated in team meetings to discuss best practices for providing quality care.
- Kept facility clean to ensure the safety and well being of all participants.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Built strong and trusting relationships with clients and families.
Server
Sams wedge inn
Youngstown
05.2025 - 02.2026
- Provided attentive service to customers in a fast-paced dining environment.
- Assisted with menu recommendations and explained daily specials including happy hour.
- Took customer orders accurately and relayed them to the kitchen staff.
- Maintained clean tables for each guest and kept tables set properly.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Kept servers station stocked before and after shifts to ensure smooth and efficient experiences.
- Greeted guests and provided menus.
- Took care of take out and DoorDash orders
- Trained new employees on restaurant procedures how to attend to guests.
- Built relationships with customers and memorized regulars orders.
- Operated POS terminals to input orders, split bills, and calculate totals.
Barista
7brew
Albany
02.2025 - 05.2025
- Prepared a variety of coffee beverages to customer specifications.
- Maintained cleanliness of work areas, equipment, and customer seating spaces.
- Provided exceptional customer service by engaging with patrons and taking orders.
- Assisted in training new baristas on company standards and procedures.
- Managed inventory levels of coffee supplies and ingredients efficiently.
- Collaborated with team members to ensure smooth service during peak hours.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Described menu items to customers and suggested products based on stated preferences.
- Stocked shelves with ingredients needed to make coffee drinks.
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
Education
Business Management
Albany State University
Albany, GA 08.2024 - 05.2025
Skills
- Customer service
- Team collaboration
- Time management
- Communication skills
- Relationship building
- Order management
- Sales techniques
- Customer feedback management
- Menu memorization
- Strong work ethic
- High volume dining
Timeline
Direct Care Worker
Family First adult day services
08.2025 - 03.2026
Server
Sams wedge inn
05.2025 - 02.2026
Barista
7brew
02.2025 - 05.2025
Business Management
Albany State University
08.2024 - 05.2025