Dynamic District Manager with proven success in sales strategy, relationship management, partnership requirements, and team leadership. Expertise in market analysis and performance tracking drives customer satisfaction and revenue growth.
Overview
20
20
years of professional experience
1
1
Certification
Work History
District Manager
HighCom Armor
Columbus
11.2025 - Current
Conducted market analysis to uncover customer needs and drive sales opportunities.
Maintained strong relationships with key clients to foster loyalty and repeat business.
Managed a team of sales representatives and provided training, coaching and mentoring to ensure optimal performance.
Tracked and analyzed weekly sales reports, implemented corrective action plans to enhance sales operations.
Regional Account Manager
Pay Tel Communications
Greensboro
11.2021 - 11.2025
Coordinated cross-functional teams to resolve client issues, enhancing service delivery.
Facilitated high-level customer satisfaction and loyalty as SME and primary point-of-contact.
Negotiated pricing agreements with clients to align with their needs and budget constraints.
Account Manager
ArcBest
Atlanta
01.2018 - 11.2021
Collaborated with logistics teams to streamline shipping and delivery processes, enhancing overall service efficiency.
Developed and implemented sales strategies to increase customer base and revenue growth.
Negotiated contracts with vendors to secure competitive pricing on transportation services, contributing to cost-effective operations.
Police Sergeant, Patrol
Cherokee Sheriff's Office
Canton
11.2006 - 01.2018
Supervised daily patrol operations, enhancing officer safety and readiness.
Trained and mentored junior officers, reinforcing adherence to procedures and protocols.
Managed administrative tasks, streamlining report writing and case documentation processes.