Jordan Swalls
Dallas,GA
Summary
Results-driven professional prepared to bring blend of strategic vision and hands-on leadership to dynamic organization. Background includes managing multiple locations, driving operational improvements, and spearheading initiatives that align with company goals. Known for fostering team collaboration and consistently achieving great results, with core skills in leadership, business growth and strategic planning.
Overview
9
9
years of professional experience
Work History
Regional Manager
Fastlane Import Auto Repair
10.2023 - Current
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Optimized inventory management systems for reduced stock discrepancies, minimizing losses due to shrinkage or obsolescence.
- Boosted regional sales by implementing targeted marketing strategies and fostering strong client relationships.
- Built and Refined the three locations' operating and customer retention management systems.
- Looked over all stores and monitored Avg. RO, KPI, car count, etc. to find helpful data making the stores more efficient.
- Setup new accounts with wholesalers and discuss product pricing to ensure best margins possible.
- Implemented cost-cutting measures across the region that led to significant savings without compromising service quality or employee satisfaction.
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Supervised various locations, enforcing high-quality standards of operation.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Lead Automotive Technician
Fastlane Import Auto Repair Woodstock
10.2019 - 09.2023
- Boosted morale among team members by recognizing individual achievements and promoting a positive work culture.
- Improved workshop safety standards by implementing rigorous protocols and regularly assessing potential hazards.
- Enhanced vehicle performance by conducting thorough diagnostic tests and identifying necessary repairs.
- Collaborated with service advisors to develop accurate repair estimates, resulting in transparent communication with clients.
- Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
Automotive Technician
Fastlane Import Auto Repair Smyrna
03.2016 - 10.2019
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, timing belt/ water pumps, oil changes, tire rotations, and filter replacement.
- Diagnosed mechanical and electrical issues using both automotive specialty tools, scanners etc.
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Ensured accurate documentation of all repair tasks, aiding seamless communication between team members and customers.
Education
No Degree - Studied Core Classes.
West Georgia University
Carrollton, GAHigh School Diploma -
North Paulding Highschool
Dallas, GA05-2014
Skills
- Operations
- Staff Training and Development
- Strategic Planning
- Staff Management
- Intuitive
- Organization
- Loyal
- Attention to Detail
- Customer Relations
- Business Development
- Operations Improvements
- Performance Oversight
- Data Analytics
Timeline
Regional Manager
Fastlane Import Auto Repair
10.2023 - Current
Lead Automotive Technician
Fastlane Import Auto Repair Woodstock
10.2019 - 09.2023
Automotive Technician
Fastlane Import Auto Repair Smyrna
03.2016 - 10.2019
No Degree - Studied Core Classes.
West Georgia University
High School Diploma -
North Paulding Highschool
Similar Profiles
Enyinnaya OgbuaguEnyinnaya Ogbuagu
Auto Mechanic at Thiel's Import Auto ServicesAuto Mechanic at Thiel's Import Auto Services
Radhames Diaz PadillaRadhames Diaz Padilla
Gerente De Ventas at Auto Electric ImportGerente De Ventas at Auto Electric Import
Jaynelly GomezJaynelly Gomez
Car Dealer at Jay Auto ImportCar Dealer at Jay Auto Import