Jordan Taylor

• Supervised and trained a team of 20+ employees, ensuring efficient restaurant operations during peak hours.
• Managed inventory, ordering, and supplies, maintaining optimal stock levels while reducing waste.
• Reported and resolved technical issues with restaurant equipment, minimizing downtime and repair costs.

• Generated repeat business through exceptional customer service.

• Provided excellent customer service in a high-volume dining environment, ensuring a pleasant dining experience for guests.
• Managed multiple tables, processed orders, and coordinated with kitchen staff to meet customer expectations.
• Upsold menu items, contributing to a 10% increase in average ticket sales.
• Trained new servers on company procedures and customer interaction best practices, improving team efficiency.

• Worked in a fast-paced environment, preparing food according to company standards while ensuring food safety.
• Trained new employees on proper food preparation techniques, sanitation standards, and customer service practices.
• Consistently met and exceeded performance metrics, including speed of service and customer satisfaction scores.