Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Jordan Thomas

Cumming

Summary

Dynamic bartender with a proven track record at Athens Country Club, excelling in customer service and responsible alcohol service. Recognized for enhancing guest experiences through engaging interactions and high-quality cocktails. Strong multitasker and team player, committed to maintaining cleanliness and compliance with health regulations while developing loyal clientele.

Overview

4
4
years of professional experience

Work History

Bartender and Server

Athens Country Club
11.2022 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, and taking inventory.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Bartender

1785 Bar and Gril
05.2023 - 09.2024
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Developed loyal clientele by engaging in friendly conversations and providing exceptional service.

Front of House Staff Member

Chic-Fil-A
11.2021 - 07.2022
  • Established welcoming atmosphere by greeting each guest warmly.
  • Elevated overall guest experience by skillfully handling special requests and accommodating individual needs whenever possible.
  • Collaborated with back-of-house staff to ensure seamless coordination between kitchen operations and guest service.
  • Ensured smooth flow of service during busy periods by effectively managing reservations and seating arrangements.
  • Streamlined front of house operations by implementing effective organization and communication strategies with team members.
  • Played an integral role in resolving customer complaints quickly while maintaining professionalism under pressure situations.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.

Education

Bachelor of Arts - Music

University of Georgia
GA
05-2025

Mill Creek High School
Hoschton, GA
05-2020

Skills

  • Strong multitasking
  • Responsible alcohol service
  • Handling difficult customers
  • Memory retention
  • Professional appearance
  • Alcohol awareness
  • Team training and development
  • Highly reliable
  • Team player attitude
  • Patience and tolerance
  • Clear and effective communication
  • Engaging personality
  • Cleanliness and hygiene
  • Customer service expertise

Interests

  • Making Music
  • At-home Bartending
  • Gym Workouts
  • Watching Movies and TV Shows

Timeline

Bartender

1785 Bar and Gril
05.2023 - 09.2024

Bartender and Server

Athens Country Club
11.2022 - Current

Front of House Staff Member

Chic-Fil-A
11.2021 - 07.2022

Bachelor of Arts - Music

University of Georgia

Mill Creek High School

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Jordan Thomas