Jordan Young
McDonough,GA
Summary
Dedicated and highly adaptable Home Depot associate with over 3 years of experience across logistics, inventory control, and leadership roles within the DFC environment. Proven success coordinating large teams, solving complex system-based issues, and maintaining performance. Foundational skills in software, databases, scripting, and the Microsoft suite.
Overview
4
4
years of professional experience
Work History
Wave Coordinator
The Home Depot
10.2024 - Current
- Lead a team of ~20 outbound associates, balancing picking and packing operations to consistently fulfill 96% of customer orders.
- Coordinate waves to maximize customer order fulfillment, while balancing workflow between picking and packing.
- Investigate and resolve WMS issues preventing proper wave execution.
- Monitor hot SKUs and suggest slotting strategies to optimize inbound operations.
- Reallocate labor to ensure all areas have proper performance and to prevent gridlock.
- Collaborate with problem resolution to resolve order issues and secure service.
ICQA Associate
The Home Depot
08.2024 - 10.2024
- Performed cycle counts and investigated inventory discrepancies.
- Located and recovered missing product throughout the warehouse.
- Ensured inventory accuracy in product count and item assignment.
- Identified and resolved issues with customer orders.
General Warehouse Associate
The Home Depot
09.2021 - 08.2024
- Recognized as Associate of the Month for outstanding performance and reliability.
- Directed a team of ~14 outbound associates as a Hi-Po coordinator, communicating daily goals and leading associates to meet those goals.
- Trained ~20 new associates in mod picking and mezz packing as a New Associate Coach.
- Consistently top-performing mod picker by UPH.
- Assisted in directing associates to ensure a smooth pick-pack balance.
- Cross-trained in numerous areas to broaden my operational knowledge.
Education
Associate of Applied Science - Computer Programming
Southern Crescent Technical College
Griffin, GA05-2025
Associate of Applied Science - Film Technology
Southern Crescent Technical College
Griffin, GA12-2020
Skills
- Microsoft Office Suite (Word, Excel, Powerpoint, Access)
- Warehouse Management Systems (WMS)
- Wave Planning and Flow Optimization
- Team Leadership and Communication
- Slotting and Inventory Accuracy
- Slotting and Inventory Accuracy
- Training and Development
Timeline
Wave Coordinator
The Home Depot
10.2024 - Current
ICQA Associate
The Home Depot
08.2024 - 10.2024
General Warehouse Associate
The Home Depot
09.2021 - 08.2024
Associate of Applied Science - Computer Programming
Southern Crescent Technical College
Associate of Applied Science - Film Technology
Southern Crescent Technical College
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