Summary
Overview
Work History
Education
Skills
Languages
Timeline
Education and Training
Generic

Jorge Ferrari

Atlanta

Summary

Recent College graduate from the University of Colorado Boulder from the Sociology Department. Experience in multiple positions in the restaurant industry, and eager to start my career in Law enforcement or Criminology.

Overview

4
4
years of professional experience

Work History

Busser/Food Runner/Expo/Barback/Server/Host

Storico Fresco Pasta
12.2021 - Current
  • Reset tables between guests, refilled condiments and wiped down surfaces.
  • Completed final preparations of dishes and quickly delivered items to customers.
  • Relayed orders and special requests to cooks.
  • Assisted servers to optimize guest dining experience.
  • Memorized dining room floor plans and understood seat number system.
  • Double-checked meals placed in window against customer tickets for accuracy.
  • Observed tables to tend to guest needs and identify customer service opportunities.
  • Removed dishes and glasses from tables or counters to take to kitchen for cleaning.
  • Monitored inventory to provide needed supplies to servers and bartenders.
  • Interacted with wait staff, front-of-house team and management and culinary team, fulfilled special customer requests and met restaurant's exacting food and service standards.
  • Provided mentorship and guidance to new kitchen team members.
  • Communicated effectively with team members to address customer needs and special requests efficiently.
  • Adapted quickly to high-pressure environments during peak hours, maintaining composure and efficiency.
  • Engaged with customers to provide assistance, fostering a welcoming atmosphere in the restaurant.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Trained new staff in bussing and cleaning procedures.
  • Reduced wait times for tables by quickly clearing and resetting them after guests departed.
  • Provided exceptional customer service to enhance dining experiences.
  • Assisted in menu presentation and recommended food and beverage pairings.
  • Managed table settings and maintained cleanliness in dining areas.
  • Collaborated with kitchen staff to ensure timely food delivery.
  • Processed customer orders efficiently using point-of-sale systems.
  • Resolved guest complaints promptly to ensure satisfaction and retention.
  • Adapted to fast-paced environments while maintaining quality service standards.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Greeted and seated guests, ensuring a welcoming atmosphere.
  • Managed reservation system, optimizing table assignments for efficiency.
  • Assisted in coordinating guest flow during peak hours to enhance service quality.
  • Provided menu information and recommendations to enhance dining experience.
  • Handled customer inquiries and resolved issues promptly to maintain satisfaction.
  • Maintained cleanliness and organization of host station for operational efficiency.
  • Supported team members during busy shifts, fostering a collaborative environment.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.


Education

Bachelor of Arts - Sociology

University of Colorado At Boulder
Boulder, CO
05-2025

High School Diploma -

Woodberry Forest School
05.2021

Skills

  • Teamwork and Collaboration
  • Flexible and Adaptable
  • Effective Multitasking
  • Customer Service
  • Relationship Building
  • Cleaning and Sanitizing
  • Customer Relations
  • Time Management
  • Clear communication
  • Decision-making
  • Professional appearance
  • Effective problem solving

Languages

Spanish
Native/ Bilingual

Timeline

Busser/Food Runner/Expo/Barback/Server/Host

Storico Fresco Pasta
12.2021 - Current

High School Diploma -

Woodberry Forest School

Bachelor of Arts - Sociology

University of Colorado At Boulder

Education and Training

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Jorge Ferrari