Jose Acevedo
Dawsonville
Summary
Dynamic and results-driven professional with extensive experience at Publix, excelling in customer service and teamwork. Proven ability to enhance operational efficiency and maintain high cleanliness standards. Skilled in inventory management and effective communication, consistently delivering exceptional service and fostering customer loyalty. Adaptable and self-motivated, ready to contribute to team success.
Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
6
6
years of professional experience
Work History
Crew Member
McDonald's
Dawsonville, GA
04.2022 - Current
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and loyalty.
- Operated kitchen equipment efficiently, following safety protocols and maintaining cleanliness standards.
- Collaborated with team members to streamline food preparation processes, enhancing overall efficiency.
- Trained new crew members on operational procedures and customer interaction best practices.
- Managed inventory levels, restocking supplies to ensure consistent availability of menu items.
- Cleaned and maintained all areas of restaurant to promote clean image.
Stocker
Food Lion
Dawsonville, GA
07.2023 - 02.2024
- Utilize equipment such as pallet jacks and hand trucks for efficient stock movement.
- Participate in training sessions to enhance product knowledge and operational skills.
- Performed inventory control, such as counting, and stocking merchandise.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Ensured proper rotation of perishable goods to maintain freshness and comply with health regulations.
- Streamlined restocking processes by consolidating backstock and removing damaged or expired items.
- Optimized workspace organization within the stockroom, making it easier for colleagues to locate items quickly.
- Demonstrated flexibility in adapting to different store sections as needed, supporting a cohesive stocking team environment across departments.
Produce Clerk
Publix
Gainesville, GA
04.2021 - 03.2023
- Organized and displayed fresh produce to enhance visual appeal and facilitate customer selection.
- Assisted customers with inquiries regarding product availability and quality, ensuring excellent service experiences.
- Monitored inventory levels, conducted regular stock checks, and coordinated timely replenishment of produce items.
- Maintained cleanliness and sanitation standards in produce department, adhering to health regulations and safety protocols.
- Collaborated with team members to implement efficient stocking procedures, reducing downtime during peak hours.
- Engaged in continuous learning about seasonal produce trends to provide informed recommendations to customers.
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Checked for outdated and overripe grocery items and removed from inventory.
- Kept tidy and organized area to comply with cleanliness standards.
- Inspected produce to update and adjust pricing information.
- Pleasantly greeted customers and provided prompt and courteous service.
- Contributed to team efficiency by assisting with unloading deliveries, verifying order accuracy, and organizing stockroom for easy access to products.
- Optimized space utilization in produce display area, allowing for wider variety of items to be showcased.
- Developed strong rapport with customers and created positive impression of business.
Stocker
Kroger
Dawsonville, GA
04.2020 - 02.2021
- Stock merchandise efficiently in designated areas to maintain store organization.
- Assist in inventory management by restocking shelves and monitoring product levels.
- Collaborate with team members to ensure timely setup of promotional displays.
- Maintain cleanliness and safety standards throughout the stockroom and sales floor.
- Adapt to changing priorities while managing multiple tasks during peak hours.
- Support customer service efforts by promptly addressing stock-related inquiries.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
- Improved customer satisfaction by promptly locating items and providing product information.
- Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
Education
High School Diploma -
Dawson Mountain Education
Dawsonville, GASkills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cleaning
- Attention to detail
- Cleaning and sanitizing
- Self-discipline
- Clear communication
- Flexible schedule
- Initiative and Self-motivation
- Heavy lifting
- Valid Driver's license
- Positive company representation
Languages
Spanish
Limited Working
English
Full Professional
Timeline
Stocker
Food Lion
07.2023 - 02.2024
Crew Member
McDonald's
04.2022 - Current
Produce Clerk
Publix
04.2021 - 03.2023
Stocker
Kroger
04.2020 - 02.2021
High School Diploma -
Dawson Mountain Education