Jose De Sa dos Santos
Marietta
Summary
Proven Subcontractor and Sales Representative with a track record of enhancing customer satisfaction and increasing sales revenue. Skilled in installations, repairs, and customer interaction. Excelled at Renewal By Anderson by delivering great service, leading to repeat business. Mastered cost control and process analysis, significantly contributing to project success and client trust.
Overview
5
5
years of professional experience
Work History
Subcontractor
Renewal By Anderson
05.2022 - Current
- Managed site preparation and cleanup efforts, maintaining safe working conditions throughout the duration of the project.
- Delivered high level of service to all customers and effectively resolved issues.
- Worked closely with homeowners to ascertain specifics of project.
- Worked closely with general contractor on completion of punchlist tasks.
- Provided exceptional customer service by addressing client concerns promptly and professionally, resulting in repeat business and referrals.
- Coordinated final walk-throughs of job site before signing off on completion.
Sales Representative
Germany Auto Brothers
02.2020 - 03.2022
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Education
High School Diploma -
Wheeler High School
Marietta, GA05-2022
Skills
- Installations and repairs
- Heavy lifting
- Customer interaction
- Scheduling and planning
- Safety procedures
- Cost control
- Process analysis
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Limited Working
Timeline
Subcontractor
Renewal By Anderson
05.2022 - Current
Sales Representative
Germany Auto Brothers
02.2020 - 03.2022
High School Diploma -
Wheeler High School
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