Jose Gutierrez
Austell,GA
Summary
Enthusiastic and creative food service professional with extensive service –focused experience. Great at motivating and organizing others to reach a common goal. A natural leader who others truly want to follow. Knows and has a passion for excellence and for delivering the highest level of customer service. Reputation for having exceptional character. Professional delivery expert with proven focus on efficient and reliable service. Skilled in equipment setup, troubleshooting, and client interaction, ensuring smooth operations and customer satisfaction. Strong team player known for adaptability and achieving results in dynamic environments. Dependable and ready to meet demands of this role with precision and care.
Overview
10
10
years of professional experience
Work History
Delivery Technician
Aveanna
06.2023 - Current
- Improved delivery efficiency by optimizing routes and adhering to schedules.
- Participated in regular training sessions to stay current on industry best practices and improve job performance.
- Promoted company reputation, acting as a knowledgeable representative during client interactions.
- Assisted in training new employees on company policies, procedures, and best practices for successful deliveries.
- Contributed to inventory management, performing routine checks and reporting discrepancies for resolution.
- Developed strong relationships with clients through professional communication and reliable service.
- Supported other departments within the organization when needed, demonstrating teamwork and versatility.
- Demonstrated adaptability by adjusting to changing routes or schedules as needed for operational efficiency.
- Increased overall productivity by assisting in warehouse operations when not on deliveries.
- Reduced fuel expenses by utilizing route planning software and employing fuel-efficient driving techniques.
- Enhanced customer satisfaction by ensuring timely and accurate delivery of products.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Delivery Technician
Thrive Skilled Pediatric Care
04.2021 - 06.2023
- Improved delivery efficiency by optimizing routes and adhering to schedules.
- Participated in regular training sessions to stay current on industry best practices and improve job performance.
- Assisted in training new employees on company policies, procedures, and best practices for successful deliveries.
- Promoted company reputation, acting as a knowledgeable representative during client interactions.
- Provided exceptional customer service, addressing inquiries and resolving concerns promptly.
- Contributed to inventory management, performing routine checks and reporting discrepancies for resolution.
- Maintained a high level of safety with strict adherence to driving regulations and vehicle maintenance protocols.
- Supported other departments within the organization when needed, demonstrating teamwork and versatility.
- Streamlined the delivery process by effectively utilizing GPS navigation systems for optimal routing.
Rounds Cook
WINNWOOD RETIREMENT COMMUNITY
01.2019 - 04.2021
- Cooked a la carte breakfasts for Team Building, including preparations of cold buffet
- Executed duties of night shift dinner cook following daily menus for specific meal
- Assisted in inventory management and minimized waste by accurately tracking ingredient usage.
- Maintained a clean and organized workspace, adhering to strict health and safety guidelines.
- Worked closely with the executive chef on menu development, incorporating seasonal ingredients for fresh offerings.
- Trained new hires on kitchen protocols and best practices, fostering a supportive work environment for all staff members.
- Implemented cost-saving measures through proper portion control without sacrificing taste or visual appeal of dishes served.
Kitchen Prep Cook
WINNWOOD RETIREMENT COMMUNITY
01.2018 - 01.2019
- Handled any and all food prep assigned by production cooks
- Completed short order meals per requests from residents
- Properly maintained leftovers for future use
Kitchen Utility Worker
WINNWOOD RETIREMENT COMMUNITY
01.2017 - 01.2018
- Received and put up stock, disposable and food
- Washed pots and pans and executed all kitchen sanitation tasks
- Baked cookies and cut fruit salad daily
Dining Room Lead Server
WINNWOOD RETIREMENT COMMUNITY
01.2016 - 01.2017
- Served meals to residents and maintained clean and sanitary dining facilities while assisting Dining Room Manager with menu tally and inventory of service items
Dining Room Server
WINNWOOD RETIREMENT COMMUNITY
01.2015 - 01.2016
- Served meals to residents and maintained clean and sanitary dining facilities
Skills
- Familiar with office 360
- Fluent Spanish
- Safe driving
- Punctuality
- Warehouse operations
- Route planning
- Delivery scheduling
- Teamwork and collaboration
- Active listening
- Dependable and responsible
- Friendly, positive attitude
Professional Development
- ServSafe Food Protection Manager Certification, 11/26/25
- CPR Certified
- First Aid Certified
Timeline
Delivery Technician
Aveanna
06.2023 - Current
Delivery Technician
Thrive Skilled Pediatric Care
04.2021 - 06.2023
Rounds Cook
WINNWOOD RETIREMENT COMMUNITY
01.2019 - 04.2021
Kitchen Prep Cook
WINNWOOD RETIREMENT COMMUNITY
01.2018 - 01.2019
Kitchen Utility Worker
WINNWOOD RETIREMENT COMMUNITY
01.2017 - 01.2018
Dining Room Lead Server
WINNWOOD RETIREMENT COMMUNITY
01.2016 - 01.2017
Dining Room Server
WINNWOOD RETIREMENT COMMUNITY
01.2015 - 01.2016
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