Jose Pacheco
Norman Park
Summary
Dynamic leader with a proven track record at The Home Depot Inc, enhancing team productivity and customer satisfaction through strategic planning and effective problem-solving. Excelled in training and mentoring, coupled with exceptional communication skills, to achieve organizational goals. Skilled in adapting to changing environments, significantly contributing to store performance and customer retention.
Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success. Participated in a few hurricane relief operations to help manage incoming overflow of freight into the store. Volunteered in other Home Depot stores to help them reach store standards for preparation for walks and or inventory.
Overview
5
5
years of professional experience
Work History
Supervisor
The Home Depot Inc
09.2023 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Sales Associate Specialist
The Home Depot Inc
11.2020 - 08.2023
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
- Consistently maintained store cleanliness and visual appeal, ensuring an inviting atmosphere for customers.
- Developed a comprehensive understanding of product offerings and effectively communicated this knowledge to potential buyers, helping them make informed decisions.
- Greeted customers and helped with product questions, selections, and purchases.
- Played a key role in achieving store-wide performance goals through diligent adherence to company standards and commitment to continuous improvement.
Sales Associate
The Home Depot Inc
02.2020 - 11.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Education
High School Diploma -
Colquitt County High School
Norman Park, GA05-2020
Skills
- Training and mentoring
- Problem-solving skills
- Goal oriented
- Attention to detail
- Strategic planning
- Team building
- Truck unloading
- Excellent communication skills
- Adaptability
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Supervisor
The Home Depot Inc
09.2023 - Current
Sales Associate Specialist
The Home Depot Inc
11.2020 - 08.2023
Sales Associate
The Home Depot Inc
02.2020 - 11.2020
High School Diploma -
Colquitt County High School
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