Jose Rodriguez
Marietta,GA
Summary
A Chick-fil-A Hospitality Team Leader with a proven track record in enhancing team productivity and customer satisfaction. Excelled in conflict resolution and staff training, leveraging problem-solving and cash handling skills. Achieved notable improvements in service quality, fostering a respectful and collaborative team environment.
Overview
1
1
year of professional experience
Work History
Chick-fil-a Hospitality Team Leader
Chick-fil-A
2005 MacLand Crossing Cir SW Marietta, GA 30008
10.2023 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
Education
Osborne High School
2451 Favor Rd Marietta, GA 30060 Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Staff training
- Performance improvement
- Complex Problem-solving
- Overseeing daily activities
- Cash handling
- Flexible schedule
- Complaint resolution
- SMART goals
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Chick-fil-a Hospitality Team Leader
Chick-fil-A
10.2023 - Current
Osborne High School