Jose Torres
Norcross
Summary
Hard-working Supervisor with exceptional experience leading crews, enhancing team productivity through effective workflows and training. Skilled in installation techniques and customer service, I successfully managed large projects, fostering communication and collaboration. Committed to continuous improvement, I consistently achieved high-quality results while mentoring new installers.
Overview
9
9
years of professional experience
Work History
Move Coordinator
JLL, Jones Lang LaSalle
12.2024 - Current
- Established an efficient system for tracking moving supplies inventory levels which led to a reduction in waste and unnecessary expenditures.
- Minimized damage to client belongings through proper handling techniques
- Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Supervisor
TBI Services
05.2018 - 12.2024
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Managed multiple big projects like Norfolk southern headquarters, Randstad, Equifax, and BCG.
- Leading crew of 2-25 installers per day at accurate pace
- Haworth certified
- Efficient in Haworth, Steelcase, CaseGood, and various furniture manufacturers
- Time management and login
- Train new installers
- Organize Product in Warehouse - Organize Product delivered by LTL/FT
Installer
Office Creations
08.2017 - 12.2017
- Ensured high-quality results by consistently following manufacturer specifications during installations.
- Reduced callbacks by thoroughly testing installed equipment for proper functionality before leaving the job site.
- Collaborated with team members to ensure smooth workflow and successful project completion.
Installer
RIOF Installation
02.2017 - 06.2017
- Laid out materials and system components to prepare for installation.
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems at new residential and business construction sites.
- Enhanced customer satisfaction by providing timely and accurate installations.
- Installation of different Office Furniture Manufacturers
- Teaching and Coaching fellow novice installers
- Lead installer on Installation Projects
Warehouse Specialist
Buy Buy Baby
02.2016 - 02.2017
- Verified amount of items received in orders and cross-checked with invoices.
- Maintained cleanliness and organization within the warehouse facility, promoting a safe working environment for all staff members.
- Loaded and unloaded items from and to shipping containers and vessels.
- Actively participated in continuous improvement initiatives, identifying areas for potential enhancement and implementing changes as needed.
- Operated various types of material handling equipment safely, including forklifts, pallet jacks, and hand trucks.
- Packaged items for safe shipment and protection from damage in transit.
Education
No Degree -
Emmanuel College
Franklin Springs, GAHigh School Diploma -
Franklin County High School
Carnesville, GA05-2014
Skills
- Customer service
- Team building
- Employee training
- Installation techniques
- Warehouse organization
- Time management
- Multitasking
- Problem-solving abilities
Timeline
Move Coordinator
JLL, Jones Lang LaSalle
12.2024 - Current
Supervisor
TBI Services
05.2018 - 12.2024
Installer
Office Creations
08.2017 - 12.2017
Installer
RIOF Installation
02.2017 - 06.2017
Warehouse Specialist
Buy Buy Baby
02.2016 - 02.2017
No Degree -
Emmanuel College
High School Diploma -
Franklin County High School
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