Summary
Overview
Work History
Education
Skills
Timeline
Generic

JOSE ABRAHAM JIMENEZ GALLARDO

Woodstock

Summary

Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Caring Server Shift Leader known for providing exceptional staff morale and exemplary customer service. Ready to address and resolve all conflicts in support of business goals and return patronage. Firm believer in holistic customer and employee care focused on positive experiences for both workers and diners. Flexible Server Shift Leader equally comfortable going hands-on in busy dining rooms or managing dozens of wait staff personnel and associated logistics. Thrives in high-volume environments. Passionate about providing positive experiences for customers and employees alike.

Overview

2
2
years of professional experience

Work History

Server Shift Leader

HOLBROOK
11.2021 - Current
  • Cultivated warm relationships with regular customers.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
  • Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues and other communication concerns.

Education

LAWYER -

UNIVERSITY ARTURO MICHELENA
VALENCIA, VENEZUELA
11.2013

Skills

  • Cleaning and Sanitation
  • Natural Leadership
  • Table Bussing
  • Covid Symptom Screening
  • Traffic Calming
  • Operational Efficiency
  • Guest Satisfaction
  • Food and Beverage Pairings
  • Dietary Restrictions

Timeline

Server Shift Leader

HOLBROOK
11.2021 - Current

LAWYER -

UNIVERSITY ARTURO MICHELENA
JOSE ABRAHAM JIMENEZ GALLARDO