JOSE (ANDRES) JORDAN
Atlanta,GA
Summary
Veteran Senior Investigator successful leading and training newer team members to handle high caseloads under tight deadlines. Decisive and tactical planner with notable record of accomplishment. Critical thinker with excellent track record of accomplishing detailed investigations that contribute to outstanding results.
Overview
20
20
years of professional experience
Work History
Fraud & Abuse Operations Senior Investigator
Optum
01.2021 - Current
- Trained team members in investigative techniques and policies.
- Supervised investigative and inspection teams by enforcing reporting protocols and deadlines.
- Conducted interviews with witnesses and clients.
- Collaborated with federal agencies on investigations.
- Researched criminal cases and led investigations to determine appropriate course of proceedings.
- Prepared case reports from allegations, transcripts of interviews and physical evidence.
- Supervised and motivated field investigators and collaborated with personnel to identify strengths and areas of weakness.
Police Officer, Corporal /Senior Criminal Investigator
State of Georgia
01.2012 - 12.2020
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Trained new officers on department policies and procedures, fostering a professional work environment focused on public service.
- Conducted thorough investigations for various cases, leading to timely resolutions and justice served.
- Mentored junior officers on the importance of ethical behavior, accountability, and professionalism in their role as public servants.
- Assisted in the planning and execution of high-risk arrest warrants, ensuring safety for team members and minimizing potential for collateral damage.
NGO Country Director
Score International
01.2005 - 12.2012
- Managed daily operations while overseeing multiple locations to foster increased productivity.
- had the privilege of leading a team of 50 dedicated individuals, comprising operational and administrative staff.
- As a liaison, I was responsible for securing the venues for service activities and establishing communication with non-profit and for-profit organizations in the United States that expressed interest in participating and contributing their time and resources.
- Our primary objective was not just to deliver aid and support, but to bring hope to underserved areas in the Dominican Republic and Haiti that were not easily accessible
- In Argentina we provided assistance and aid to the less privileged, and our efforts were to improve the lives of those in need.
Education
M.D. - Management And Executive Leadership
Liberty University
Lynchburg, GA01.2025
M.D. - Criminal Justice & Public Administration
Liberty University
Lynchburg01.2017
Skills
- Bilingual Spanish/English
- People Leadership
- Collaborative Teamwork
- Team Development
- Conflict Resolution
- Process Improvement
- Investigations
- Interviewing skills
- Investigation skills
- Investigation Management
References
Available upon request
Timeline
Fraud & Abuse Operations Senior Investigator
Optum
01.2021 - Current
Police Officer, Corporal /Senior Criminal Investigator
State of Georgia
01.2012 - 12.2020
NGO Country Director
Score International
01.2005 - 12.2012
M.D. - Management And Executive Leadership
Liberty University
M.D. - Criminal Justice & Public Administration
Liberty University
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